Volunteer Services Specialist

American Red Cross; Eau Claire (WI); Hybrid; USD 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

Medical plan

Dental plan

Vision plan

401K match

Paid time off

Paid holidays

Employee assistance

Zusammenfassung

The American Red Cross in Wisconsin is seeking a recruiter to grow the volunteer network across 18 counties in Northwestern Wisconsin. This hybrid role requires residency in Wisconsin and travel to support recruiting activities and events.

You will develop broad recruitment strategies, perform screenings, and place volunteers to meet operational goals while supporting mission-critical activities with engagement programs.

Qualifikationen

• Education and general experience must total the minimum requirements.
• Combination of education and experience may satisfy the description.
• 5+ years of related experience is required.

Aufgaben

• Utilize recruitment strategies to meet volunteer metrics and maintain records.
• Identify and maintain relationships with recruitment agencies and organizations.
• Assist in scheduling and coordinating volunteer orientations and events.
• Evaluate and modify recruitment strategies based on lessons learned.
• Provide coaching to volunteer teams and foster engagement.
• Develop volunteer needs assessments and align goals with stakeholders.

Kenntnisse

Volunteer recruitment

Stakeholder engagement

Relationship building

Event coordination

Coaching and training

Ausbildung

Bachelor's degree

Tools

Microsoft Office Suite

Jobbeschreibung

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us-Where your Career is a Force for Good!

Job Description:

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

This is a hybrid position that requires residency in Wisconsin. The selected candidate will support recruitment efforts across 18 counties in Northwestern Wisconsin and must be able to travel throughout the region to support recruiting activities and opportunities.

WHAT YOU NEED TO KNOW (Job Overview):

• Develop and implement broad-based recruitment strategies to attract and identify Red Cross volunteers to effectively support Regional goals and mission critical activities.
• Support the implementation and execution of programs, projects and initiatives to increase and strengthen the engagement of volunteers.
• Perform screenings, referrals, and placement of prospective volunteers to effectively support Regional goals and mission critical activities.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

1. Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Conduct general and targeted outreach and recruiting activities through various resource pools, networks and digital media to obtain volunteer applicants tracked to referral and approval.Maintain accurate records of all potential and actual volunteer leads through the appropriate tools. Produce status reports as directed.
2. Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs. Assist in screening and referring volunteers to appropriate department opportunities. Partner with assigned staff to strengthen existing relationships, and identify and evaluate prospective volunteer recruitment sources and partnerships.May assist in scheduling and coordinating volunteer orientations, placements, meetings and events.
3. Evaluate and modify recruitment and engagement strategies based on lessons-learned. Support the development and ongoing refinement of volunteer strategies.
4. Provide coaching and guidance to volunteer teams (paid and volunteers) and foster a culture of volunteerism that supports engagement strategies across departments. Contribute expertise and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop and execute engagement and retention strategies to improve volunteer satisfaction within the assigned area Implement strategies and tactics to drive volunteer engagement and provide input on volunteer engagement issues.
5. Responsible for development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. Monitor the appropriate usage and implementation of the assessment needs through department collaboration and mutual accountability for results. Support volunteer programs and services to meet established goals and objectives.
6. Assist with executing the Event Based Volunteer plan

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Education: Bachelor's degree required. Experience: Minimum of 5 years of related experience. Management Experience: N/A

* Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).
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Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

Preferred Qualifications (What Will Give You a Competitive Edge)

• Volunteer Management
  Experience recruiting, coordinating, training, and supporting volunteers while fostering engagement, accountability, and a positive, mission-driven experience.
• Collaborative Team Player
  Demonstrates strong collaboration skills, actively contributes to team success, and works effectively with diverse stakeholders to achieve shared goals.
• Effective Written & Verbal Communication
  Communicates clearly, professionally, and confidently across a variety of audiences and channels, ensuring alignment and understanding.
• Presentation Skills
  Creates and delivers engaging, well-organized, and impactful presentations tailored to the audience and business objectives.
• Relationship Building
  Builds strong, trust-based relationships with candidates, hiring managers, volunteers, and cross-functional partners through credibility, influence, and effective communication.
• Technical Proficiency
  Proficient in Microsoft Office Suite and other relevant systems and tools to support daily operations and reporting.

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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