Volunteer Manager/Bereavement Coordinator Hospice

LHC Group, Inc.; Knoxville (TN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a compassionate Volunteer Manager/Bereavement Coordinator to enhance the quality of care for patients and families. This role involves recruiting and training volunteers, ensuring compliance with regulatory standards, and providing bereavement support. Join a team dedicated to fostering meaningful connections and supporting communities through comprehensive care. With a focus on personal and professional growth, this position offers a chance to make a significant impact while enjoying a flexible work-life balance and various wellness benefits.

Benefits

Employee wellness programs

Flexibility for work-life balance

Holidays & paid time off

Continuing education & career growth opportunities

Company-wide support & resources

Qualifications

• Experience in healthcare or working with people is preferred.
• Proven management and leadership skills are preferred.

Responsibilities

• Lead, manage, and coordinate agency volunteers.
• Supervise bereavement services and lead grief support groups.
• Maintain accurate documentation of volunteer activities.

Skills

Excellent writing and presentation skills

CPR certification

Effective communication

Strong computer skills (Microsoft Office)

Time management and organizational skills

Ability to evaluate and coordinate volunteer services

Education

High School diploma or equivalent

Associate degree or equivalent work experience

Job description

Summary

We are hiring for a Volunteer Manager/Bereavement Coordinator.

At Commonwealth Hospice of Berwick, a part of LHC Group, we embrace a culture of caring, belonging, and trust, fostering meaningful connections with patients, families, staff, and communities. Our focus is on helping people and providing comprehensive support.

We offer benefits that support your overall well-being, including:

• Employee wellness programs
• Flexibility for work-life balance
• Holidays & paid time off
• Continuing education & career growth opportunities
• Company-wide support & resources to help you achieve your goals

Take your career to a new level of caring. Apply today!

Responsibilities

The Hospice Volunteer Manager supports operations by leading, managing, and coordinating agency volunteers. Responsibilities include recruiting, training, providing ongoing education, and assigning volunteers in accordance with regulatory and state guidelines.

Ensure the volunteer program meets standards set by regulatory bodies and company policies regarding volunteer participation.

Submit timely reports to leadership on volunteer activities and participation levels, ensuring compliance with regulatory requirements of 5% volunteer hours.

Coordinate with patients, caregivers, families, and hospice team members to assign volunteer activities related to patient care.

Assign volunteers appropriately, monitor reports, and escalate urgent issues to supervisors.

Maintain accurate documentation of volunteer activities in the electronic medical record system, complying with federal and state standards.

The Bereavement Coordinator supervises bereavement services, demonstrating proficiency across diverse populations and providing compassionate, individualized care. Responsibilities include establishing a care plan addressing bereavement needs for up to 13 months post-death, leading grief support groups, maintaining bereavement records, and documenting care in compliance with standards.

Education and Experience

• High School diploma or equivalent (required)
• Associate degree or equivalent work experience (preferred)
• Experience in healthcare or working with people (preferred)
• Proven management and leadership skills (preferred)

Skill Requirements

• Excellent writing and presentation skills
• CPR certification, valid driver’s license, insurance, access to a dependable vehicle or transportation
• Effective communication with a positive attitude
• Ability to evaluate and coordinate volunteer services
• Strong computer skills, including Microsoft Office
• Excellent time management and organizational skills
• Ability to exercise sound judgment and initiative

Company Overview

LHC Group values diversity, equity, and inclusion and is an equal opportunity employer. All qualified applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

We offer comprehensive benefits supporting your physical and emotional well-being. Learn more at https://bit.ly/LHCGBenefits.

Commonwealth Hospice of Berwick, part of the LHC Group family, is dedicated to providing high-quality, cost-effective care tailored to patient needs across various settings. Our shared purpose is: It's all about helping people.