Volunteer & Internship Program Lead

Nashville Zoo; United States; On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

Employee Assistance Program (EAP)

401(k) retirement plan with company

Generous paid time off and sick leave

Exclusive zoo perks

A collaborative and inclusive culture

AZA

accredited facility

Job summary

Nashville Zoo is seeking a Volunteer and Internship Manager in the Education Department to lead, develop, and expand volunteer programs and a paid internship initiative that spans animal care and education. This role partners with the Education Director and Leadership Team to align programming with the Zoo’s mission and community needs.

The position oversees hundreds of active and episodic volunteers, designs training and recognition activities, and builds partnerships with schools and

Qualifications

• 3+ years of relevant experience in volunteer management, program management, community engagement, education or related fields.
• Demonstrated understanding of and commitment to the value of volunteer engagement.

Responsibilities

• Oversees a volunteer corps of more than 300 active volunteers and docents, as well as more than 1000 episodic volunteers annually.
• Develops and implements strategies to recruit, train, and retain volunteers.
• Coordinate ongoing training, enrichment, and recognition programs to enhance volunteer engagement and satisfaction.
• Oversee scheduling, communications, and feedback systems to keep volunteers informed and engaged.
• Oversee and expand an innovative paid internship program in animal care and education.
• Develop collaborative partnerships with educational institutions and community organizations to promote internships and career pathways.

Skills

Volunteer management

Program management

Community engagement

Education outreach

Tools

Better Impact

Job description

Nashville Zoo is seeking a Volunteer and Internship Manager in the Education Department to lead, develop, and expand volunteer programs and a paid internship initiative that spans animal care and education. This role partners with the Education Director and Leadership Team to align programming with the Zoo’s mission and community needs.

The position oversees hundreds of active and episodic volunteers, designs training and recognition activities, and builds partnerships with schools and