Volunteer Coordinator, Volunteer Services - 140259

University of California San Diego; San Diego (CA); On-site; USD 55,000 - 65,000; Full time

Job summary

University of California San Diego Health is seeking a Volunteer Coordinator in Volunteer Services to oversee recruitment, onboarding and retention of hospital volunteers. The position reports to the Director of Experience Operations and will serve as a liaison for volunteers, staff, patients and community members.

Key duties include interviewing, onboarding and training volunteers, providing regular communication, building strong relationships with stakeholders, and using the volunteer database

Qualifications

• Bachelor's degree or equivalent experience/training.
• Five (5+) years coordinating volunteer activity or HR-related work.
• Strong communication and collaboration with stakeholders.
• Excellent verbal and written communication; able to engage with team members at all levels.

Responsibilities

• Recruit, interview, onboard and train volunteers.
• Provide regular communication to volunteers.
• Build relationships with stakeholders and volunteers.
• Use volunteer database for reporting and compliance.
• Support program evaluation and growth.

Skills

Recruiting

Interviewing

Onboarding

Volunteer program management

Communication

Relationship building

Organizational skills

Problem solving

Collaboration

Education

Bachelor's degree in related field

Tools

Volunteer database

HR systems

Job description

Payroll Title: VOLUNTEER SVC PROFL 3

Department: VOLUNTEER SERVICES

Hiring Pay Scale: $55,400 - $65,000 / Year

Worksite: Jacobs Medical Center

Appointment Type: Limited Appointment

Appointment Percent: 80%

Union: Uncovered

Total Openings: 1

Work Schedule: Days, 8-Hour Shifts, Tuesday - Friday

#140259 Volunteer Coordinator, Volunteer Services

Extended Deadline: Mon 10/19/2026

UC San Diego values and welcomes people from all backgrounds.

This position is a limited position with the possibility of extension/career conversion.

Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.

DESCRIPTION

Reporting to the Director of Experience Operations, the Volunteer Coordinator* provides operational and functional oversight of volunteer recruitment, screening, orientation, training, and retention. The coordinator serves as a departmental liaison for all inquiries from volunteers, staff, patients, and community members.The primary responsibility for this role will be to interview, onboard and support hospital volunteers.

Duties include:

• Recruiting, interviewing, onboarding and training volunteers
• Providing regular communication to volunteers
• Building positive relationships with stakeholders and volunteers
• Utilizing volunteer database for reporting and compliance
• Planning, establishing and implementing processes for evaluating the impact of the volunteer program
• Building a strong sense of community among the volunteers and communicating with volunteer applicants
• Collaborating with colleagues and Director on program growth
• The Department of Volunteer Services is part of the Office of Experience Transformation at UC San Diego Health.

MINIMUM QUALIFICATIONS

• A Bachelor's Degree in a related area; and/or equivalent experience/training.
• Five (5+) or more years of relevant experience. Relevant is defined as (1) coordinating volunteer activity, (2) Human Resources experience, or (3) or other experience that involves coordinating large groups of individuals through a multi-step process.
• Strong experience and proven success in volunteer services and industry best practices. Solid knowledge of volunteer program management best practices.
• Excellent verbal and written communication skills; ability to engage with team members of all levels.
• Demonstrated ability to work collaboratively with internal and external stakeholders.
• Strong interpersonal skills to establish and maintain good working relationships with UC San Diego Health team members, community members, and volunteers to achieve desired program results.
• Proven initiative and problem‑solving skills to respond to a variety of situations appropriately; make recommendations and initiate process improvements.
• Strong organizational skills; demonstrated ability to handle multiple and competing responsibilities and prioritize appropriately.

PREFERRED QUALIFICATIONS

• Two to five (2 - 5) years of supervisory experience.
• Demonstrated experience working in a complex health care setting.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre‑employment physical.

Pay Transparency Act

Annual Full Pay Range: $57,100 - $96,700 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $27.35 - $46.31

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life‑support certifications (BLS, NRP, ACLS, etc.) must include hands‑on practice and in‑person skills assessment; online‑only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading‑edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute‑designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center,