Volunteer Coordinator

Trinity Health; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Trinity Health is seeking a Volunteer Engagement Coordinator to manage all aspects of the volunteer experience—recruitment, onboarding, training, scheduling, and ongoing support—for community volunteers. The role collaborates with program leadership to align opportunities with mission and strategic priorities while overseeing the In-Kind Gifts Program.

Responsibilities include establishing recruitment initiatives, coordinating with corporate and educational partners, ensuring compliance with

Responsibilities

• Manage all aspects of volunteer engagement, including recruitment, onboarding, orientation, training, scheduling, recognition, and ongoing communication.
• Ensure compliance with all required federal, state, and local volunteer clearances, background checks, and documentation requirements.
• Develop and implement strategic volunteer recruitment initiatives to expand and diversify volunteer participation.
• Cultivate and strengthen partnerships with corporations, educational institutions, faith-based organizations, and community groups.
• Utilize volunteer management software to schedule volunteers and maintain accurate records of volunteer hours, training, participation, and impact.
• Foster a positive volunteer culture through targeted communications, volunteer appreciation initiatives, recognition programs, and volunteer newsletters.
• Collaborate with program managers to identify, develop, and coordinate meaningful service opportunities that support client health, wellness, and recovery outcomes.
• Manage the In-Kind Gifts Program, including wish list development, donor outreach, gift solicitation, receipt and acknowledgment of donations, inventory tracking, and distribution of donated items.
• Coordinate and facilitate individual, group, corporate, and team-based volunteer activities, ensuring a positive and impactful volunteer experience.
• Support the planning and execution of fundraising events, donor engagement activities, online giving initiatives, and community outreach efforts.
• Participate in Development Department meetings and collaborate on departmental goals, campaigns, and strategic initiatives.

Job description

Employment Type: Full time Shift: Description: Position Summary The Volunteer Engagement Coordinator manages all aspects of the volunteer experience, including recruitment, onboarding, training, scheduling, and ongoing support for individual and corporate volunteers. This position collaborates closely with program leadership to identify meaningful volunteer opportunities that enhance service delivery and align with Pittsburgh Mercy's mission and strategic priorities. Additionally, the Coordinator oversees Pittsburgh Mercy's In-Kind Gifts Program, ensuring donated items are solicited, received, documented, acknowledged, and distributed effectively to support client and program needs. The role also assists with donor engagement activities, special events, and other Development Department initiatives that advance fundraising, community engagement, and outreach goals.

Essential Functions

• Manage all aspects of volunteer engagement, including recruitment, onboarding, orientation, training, scheduling, recognition, and ongoing communication.
• Ensure compliance with all required federal, state, and local volunteer clearances, background checks, and documentation requirements.
• Develop and implement strategic volunteer recruitment initiatives to expand and diversify volunteer participation.
• Cultivate and strengthen partnerships with corporations, educational institutions, faith-based organizations, and community groups.
• Utilize volunteer management software to schedule volunteers and maintain accurate records of volunteer hours, training, participation, and impact.
• Foster a positive volunteer culture through targeted communications, volunteer appreciation initiatives, recognition programs, and volunteer newsletters.
• Collaborate with program managers to identify, develop, and coordinate meaningful service opportunities that support client health, wellness, and recovery outcomes.
• Manage the In-Kind Gifts Program, including wish list development, donor outreach, gift solicitation, receipt and acknowledgment of donations, inventory tracking, and distribution of donated items.
• Coordinate and facilitate individual, group, corporate, and team-based volunteer activities, ensuring a positive and impactful volunteer experience.
• Support the planning and execution of fundraising events, donor engagement activities, online giving initiatives, and community outreach efforts.
• Participate in Development Department meetings and collaborate on departmental goals, campaigns, and strategic initiatives.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.