VMS Engineering Lead — Global Travel & On‑Site Leader

Serco; Dover (DE); On-site; USD 90,000 - 130,000; Full time

Job summary

Serco is seeking an Experienced Lead Engineer Technician to upgrade and support the Video Management System (VMS) at DoD facilities worldwide. You will lead server hardware/software setup on-site and work with a team to configure, test, and document the VMS across locations.

The role requires strong VMS and server experience, plus the ability to travel up to 90% (CONUS and OCONUS) and obtain necessary security clearances. You will mentor mid-level technicians and ensure project schedules are met.

Qualifications

• Bachelor’s degree or equivalent required; technical leadership experience preferred.
• Experience with video management systems (VMS) and server hardware installation.
• Ability to install, configure and test VMS at DoD facilities.
• Strong troubleshooting skills for hardware and software components.
• Must be willing to travel up to 90% and obtain security clearances.

Responsibilities

• Lead server hardware and software setup and configuration of the VMS on-site.
• Conduct VMS testing and validation with customers.
• Assemble, cable, terminate and rack equipment per standards.
• Ensure cable management and proper electrical connections.
• Provide on-site customer training for the VMS.

Skills

VMS experience

Server hardware

Technical leadership

Cable management

Troubleshooting

US citizenship

Willing to travel

Documentation

Education

Bachelor's degree or equivalent

High School Diploma with 8 years experience

Tools

Genetec software

Rack equipment installation

OSHA certification

BISCI certification

NACI process familiarity

Job description

Serco is seeking an Experienced Lead Engineer Technician to upgrade and support the Video Management System (VMS) at DoD facilities worldwide. You will lead server hardware/software setup on-site and work with a team to configure, test, and document the VMS across locations.

The role requires strong VMS and server experience, plus the ability to travel up to 90% (CONUS and OCONUS) and obtain necessary security clearances. You will mentor mid-level technicians and ensure project schedules are met.