vMap Clinical Specialist — EP Training & Field Support

Vektor Medical, Inc.; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

Vektor Medical in Philadelphia is seeking a Clinical Specialist to deliver expert clinical and technical support to physicians using vMap® during electrophysiology procedures and clinic evaluations. You will educate, train, and support healthcare professionals on the safe and effective use of vMap®, including onboarding and ongoing procedures.

You will collaborate with clinical, sales, and leadership teams to drive adoption, manage case schedules, and contribute to product development and

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Strong technical aptitude with the ability to understand and communicate complex medical device information.
• Ability and willingness to travel extensively (more than 50%), including overnight travel.
• Excellent verbal and written communication skills.

Responsibilities

• Provide expert clinical and technical guidance to physicians and staff during electrophysiology procedures and clinic visits involving vMap®.
• Educate, train, and support healthcare professionals on the safe and effective use of vMap®, including during initial onboarding and subsequent procedures.
• Assist in the onboarding of new customer sites through introductory meetings, workflow development, training, and support during initial use.
• Collaborate with the clinical and sales teams to manage case schedules and coordinate support.
• Contribute to research initiatives and provide structured feedback for product improvements and new features.
• Build strong, trusted relationships with physicians, lab staff, and hospital administrators.
• Partner to understand market dynamics and evolving customer needs.
• Independently identify clinical opportunities and relay key insights to sales and leadership teams to support growth initiatives.
• Travel to meet current and prospective customers to discuss, demonstrate, and support clinical adoption of vMap®.
• Network with hospital and clinic personnel to expand contacts and identify key decision-makers for future engagement.
• Manage vMap® system updates and maintenance at assigned sites, including software upgrades and inventory support.
• Foster positive, collaborative relationships across internal teams and with external partners.
• Complete documentation, training, and case reports promptly and accurately.

Skills

Travel extensively

Technical aptitude

Communication skills

Education

Bachelor’s degree or equivalent experience

Tools

3D cardiac mapping

CRM devices

Job description

Vektor Medical in Philadelphia is seeking a Clinical Specialist to deliver expert clinical and technical support to physicians using vMap® during electrophysiology procedures and clinic evaluations. You will educate, train, and support healthcare professionals on the safe and effective use of vMap®, including onboarding and ongoing procedures.

You will collaborate with clinical, sales, and leadership teams to drive adoption, manage case schedules, and contribute to product development and