Vitamin/HBA Manager

Sprouts Farmers Market; San Luis Obispo (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Sprouts Farmers Market in California is seeking a Vitamin Manager to lead the Vitamin Department's sales and operations, delivering excellent customer service in a fast-paced setting. You will supervise team members, coordinate inventory, training, promotions, and ensure adherence to safety and quality standards while driving sales and customer satisfaction throughout the store.

This role collaborates with store leadership to optimize product assortment, schedules staff, and mentor teammates to

Qualifications

• Be at least 18 years old with 1 year vitamin/holistic experience and leadership experience
• Have good communication skills and the ability to take direction
• Perform general housekeeping in the department; clean and dust
• Adhere to safety, health, and Weights and Measures regulations
• Be willing to gain education on new products and alternative health
• Have strong organization and prioritization skills
• Meet physical requirements: standing, walking, lifting up to 50 lbs., etc.

Responsibilities

• Ensure excellent customer service with prompt, friendly guidance on vitamins and health products
• Maintain in-depth knowledge of vitamins and related items to advise customers
• Order product and manage inventory control
• Oversee sales and promotional events
• Meet sales, margin, and labor goals through proper merchandising and stock levels
• Collaborate with Store Manager on inventory and trends
• Coach and develop team members; conduct performance reviews
• Attend in-store meetings and participate in promotions
• Recruit, hire, and promote staff with Store Manager input
• Support store operations as needed, including scheduling and safety compliance
• Lead a team to deliver best quality products and service

Skills

Customer service

Communication skills

Team leadership

Staff training

Inventory management

Education

High school diploma

Tools

POS software

Inventory software

Job description

Overview

Is helping people discover the benefits of supplements and vitamins your desire? Do you enjoy educating and coaching people to a healthier lifestyle? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as a Vitamin Manager!

Overview

Is helping people discover the benefits of supplements and vitamins your desire? Do you enjoy educating and coaching people to a healthier lifestyle? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as a Vitamin Manager!

Overview Of Responsibilities

At Sprouts Farmers Market, the Vitamin Manager is responsible for the sales and operation of the Vitamin Department.

• Ensure excellent customer service by giving prompt, friendly, and knowledgeable information and guidance on our large selection of supplements and related products
• Maintain an in-depth knowledge of vitamins, supplements, and other health and beauty items in the department, providing customers with guidance on supplements, health and beauty, and related products
• Order product and manage inventory control
• Oversee sales and promotional events
• Work to achieve required sales, margin, expense and labor goals, through maintaining the proper product assortment, merchandising and inventory control to avoid out of stocks and overstocks
• Work with Buyer and Store Manager to determine inventory, based frequent evaluation of sales reports and current market trends
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process.
• Regularly attend and participate at in-store meetings.
• Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager.
• Confidently exercise independent judgment to address Team Member concerns.
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.
• Serve as a Key Carrier for the store and/or act as a Manager on Duty (MOD) as needed.

Qualifications

To be a Vitamin Manager at Sprouts Farmers Market qualified candidates must:

• Be at least 18 years of age and a minimum of 1 year of vitamin, homeopathy, or holistic experience with leadership experience
• Have good communication skills; and the ability to give and take direction
• Perform general housekeeping in the department; clean and dust
• Adhere to all safety, health, and Weights and Measures regulations
• Be willing to gain education on new products and alternative health
• Have strong organization and prioritization skills
• Be able to perform the following: standing, walking, bending, climbing throughout the entire work day and the ability to lift, stack and maneuver heavy objects weighing up to 50 lbs., from 4” to 72”, for a distance up 2 feet without mechanical assistance
• Have the ability to move a ladder to access product requiring a force up to 5 lbs., up to 2 hours, for a distance up to 25 feet
• Able to maneuver a utility cart holding 20 lbs. requiring a force up to 35 lbs., up to