Vitamin and Body Care Manager

Fresh Thyme Market; Westerville (OH); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Team member discount

Career growth opportunities

401(k) plan with employer match

Job summary

Fresh Thyme Market is seeking a department leader for the Vitamin & Body Care area to drive sales, control costs, and lead a team. The role emphasizes customer service, inventory accuracy, and cross-functional collaboration in a fast-paced grocery setting.

The ideal candidate has at least 4 years in grocery retail, preferably in natural living products, and can manage schedules, training, and performance reviews while maintaining high service standards.

Qualifications

• High school diploma or equivalency.
• Must have a minimum of 4 years professional experience.
• Preferred 3-5 years grocery retail experience in Vitamin & Body Care department processes and procedures.

Responsibilities

• Prepares the weekly sales and labor projections for the Vitamin & Body Care Department.
• Monitors and controls all costs and expenses; includes proper ordering and inventory control.
• Manages the department staff including hiring, training, scheduling, coaching, and performance reviews.
• Oversees shift operations and department schedules.
• Ensures weekly flyer ads are in stock and ready for sale.

Skills

Customer service

Team leadership

Attention to detail

MS Office

Education

High school diploma

Tools

MS Excel

Point of Sale systems

Job description

If you're someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we'd like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team!

Fresh Thyme Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Team member discount

• Career growth opportunities

All positions at Fresh Thyme Farmers Market are required to execute their daily job responsibilities in addition to focusing on sales and customer service. It is the expectation of each employee to maintain a positive attitude and a willingness to be a team player.

Essential Duties & Responsibilities

• Prepares the weekly sales and labor projections for the Vitamin & Body Care Department in order to maximize sales and profits; ensures department operations are within the labor percentage allowed.
• Monitors and controls all costs and expenses; includes proper ordering, inventory control, avoiding out of stock goods and/or overstocks, controlling shrink, and monitoring ad displays.
• Manages the department staff including hiring, training, scheduling, coaching, and initiating required performance reviews; ensures staff is trained on all policies and procedures.
• Oversees shift operations including writing and/or approving department work schedules.
• Ensures weekly flyer ads are in stock and ready for sale during business hours and that product for upcoming ads are ordered, in stock, and available for processing.
• Stocks department; includes facing, filling, and organization of all product items as set by the department schematics as well as ensuring tag and pricing accuracy.
• Ensures cleanliness of natural living aisles, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
• Responds positively to customer's inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.
• Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
• Monitors the rotation of all natural living products paying particular attention to expired stock and discarding outdated or spoiled items; including keeping a code date log for the products in order to clear or trade out product before it is set to expire.
• Balances the natural living general ledger and financial statements.
• Oversees pre-inventory preparation; includes back stock and assuring tags match products.
• Manages department inventory control ensuring no out of stocks and/or over‑stocks.
• Coordinates events such as lectures and health fairs with Marketing.
• Sustains a high level of product knowledge and product preparation.
• Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
• Other duties as assigned.

Education and Experience

• High school diploma or equivalency degree.
• Must have a minimum of 4 years professional experience.
• Preferred 3-5 years grocery retail experience in Vitamin & Body Care department processes and procedures.
• Previous experience in a natural foods industry is a plus.

Knowledge, Skills, and Abilities

• Must maintain the highest level of customer service at all times.
• Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
• Must have the capacity to take initiative when problems arise.
• Flexibility to adapt in a variety of situations.
• Must have advanced attention to detail with the capability to prioritize and meet deadlines.
• Excellent written communication and documentation skills.
• Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
• Must have knowledge with MS Office including Outlook, Word, and Excel.
• Ability to multitask and have excellent organizational skills is essential.
• Must be able to support and contribute to team goals.
• Ability to work varied hours/days as business dictates.
• Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
• Must have advanced knowledge of math, weights, and measures.
• Demonstrate ability to analyze and interpret Company financial statements and results.
• Advanced knowledge of Natural Living products and ability to reference customer questions.

Job Function Analysis

Physical Demands

• Sit Rarely 1-2 hours
• Stand Continuously 1-8 hours
• Walk Continuously 2-8 hours
• Drive Frequently 2-4 hours
• Balance Frequently 34-66%
• Bend Occasionally 1-33%
• Climb (2-6 ft) Occasionally 1-33%
• Crawl Occasionally 1-33%
• Crouch/Squat Occasionally 1-33%
• Kneel Occasionally 1-33%
• Reach (forward & overhead) Frequently 34-66%
• Twist (45 degrees at waist) Occasionally 1-33%

Lifting/Carrying

• 0-10 lbs. Occasionally 1-33%
• 11-25 lbs. Frequently 1-33%
• 26-50 lbs. Occasionally 1-33%
• 51-100 lbs. Never 0%

Repetitive Motion

• Right & Left Grasping Frequently 34-66%
• Fine Manipulation Occasionally 1-33%
• Pushing and Pulling Occasionally 1-33%
• Lower extremities Never 0%

Environmental Conditions:

Some extreme temperatures are possible. Some ventilation and exhaust fans.

At Fresh Thyme, our team members Thrive. We offer competitive compensation, incentive programs, and recognition programs that allows our most successful team members to be rewarded for their passion, dedication, and the results they consistently drive. Therefore, we are committed to offering competitive pay that reflects market standards and ensures consistency within our organization.

The pay range for this position is listed below. The actual rate offered will meet or surpass the legal wage requirement for the job's location.

$20.50 - $30.05

Compensation for this position also includes incentive bonus opportunities that may vary based on individual and company performance. Specific details will be discussed during the hiring process.

Our team members Thrive because we are committed to the whole person. Not only do we offer a comprehensive benefits package for our full-time team members that includes medical, dental, and life insurance, but we also offer a variety of programs designed to support our part-time members as well. ALL Fresh Thyme team members enjoy paid parental leave, our 24/7 Employee Assistance Program, and our 401(k) plan with an employer match. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development. Come Thrive with us!