Visual Security Associate - Full Time

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Growth and Professional DevelopmentOp€

Employee Assistance Programs Education

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Visual Security Associate to support asset protection through consistent visual theft deterrence while delivering a high level of customer service.

The role focuses on monitoring, reporting suspicious activity, and maintaining a welcoming store atmosphere for shoppers. You will greet customers warmly, observe behaviors, and communicate concerns to leadership. This hourly position emphasizes adaptability, teamwork, and ongoing skill development in a

Qualifications

• Dedication to customer service and achieving store objectives.
• Ability to use data and guidance to support timely decisions.
• Ability to take ownership of assigned tasks and contribute to store success.

Responsibilities

• Greet, engage and assist customers to enhance shopping experience.
• Serve as a visible presence to deter theft and maintain security.
• Observe behaviors and identify potential theft indicators.
• Communicate concerns to store leadership promptly.
• Collaborate with leaders and associates to protect assets and safety.
• Maintain a clean, organized, welcoming environment.
• Stay informed about products, promotions, and events.

Skills

Customer Service

Ownership & initiative

Data-driven decisions

Communication

Tech-savvy

Lifting 40 lbs

Flexible schedule

Job description

The Visual Security Associate supports the execution of store asset protection initiatives by providing consistent visual theft deterrence and ensuring a positive customer experience. This role provides excellent customer service while monitoring and reporting suspicious activities in a strategic location within the store. This is an hourly position.

What you will do

1. Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
2. Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
3. Serve as a visible presence in designated areas of responsibility to deter potential theft and maintain a secure environment.
4. Observe customer behaviors and identify activities that may indicate potential theft.
5. Effectively communicate customer concerns, suspicious behaviors, or potential security issues to store leadership promptly.
6. Collaborate with store leaders and associates to protect store assets and uphold safety standards.
7. Support store operations by maintaining a clean, organized, and welcoming environment.
8. Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on business needs.
9. Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance.
10. Stay informed of products, promotions, policies, and store events to enhance execution.
11. Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

Skills and Abilities

1. Dedication to customer service and a drive to achieve store objectives.
2. Skills and experience to perform in the role and a commitment to continuously learn.
3. Ability to use data and guidance to support timely and effective decisions.
4. Ability to take ownership of assigned tasks and contribute to store success.
5. Communicate with excellence.
6. Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
7. Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
8. Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
9. Must regularly move around all store areas and be accessible to customers.

Benefits we offer

• Medical
• Dental
• Vision
• 401K with Matching Contribution
• Generous PTO
• Merchandise Discounts
• Paid Maternity and Paternal Leave
• Growth and Professional Development Opportunities
• Employee Assistance ProgramsEducation and Tuition Reimbursement Programs *Benefit eligibility dependent on role and/or full-time/part-time status

Your career. Your runway.

At Belk, we’re focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality.

We've been doing that for more than 135+ years and continue to evolve!

Accessibility Guidelines Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. We’re constantly making improvements to comply with the "Americans with Disabilities Act" and the Web Content Accessibility Guidelines. If you can’t access information on belkcareers.com due to a disability, please [e-mail]. Please provide the location of the inaccessible information and the format you wish to have the information presented, and we’ll be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at1-800-588-3700to help you with the application process.

We are an Equal Opportunity Employer Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law. We’d love to have your smiling face on our team but not until you’re 16! Since you’re here you might as well do a little shopping. www.belk.com

We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business.

Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders.

Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.