Visual Merchandising Manager - SouthPark Mall

Belk; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Belk is seeking a Visual Merchandising Manager to drive strategic store displays that reflect brand identity and boost sales. You will lead a team, plan installations for events and campaigns, and ensure high-quality visual standards across the store.

The role requires 3+ years in visual merchandising or retail management, strong coaching abilities, and flexibility to work nights, weekends, and holidays. You will collaborate with merchandising and operations to align promotions and pricing

Qualifications

• 3+ years of experience in Visual Merchandising or Retail Management.
• Ability to work nights, weekends, and holidays.
• Ability to move around all store areas and lift at least 50 lbs.
• Proven ability to lead and coach a team to execute on-brand directives.

Responsibilities

• Oversee strategic execution of store visual merchandising and displays.
• Lead and support team for events, seasonal campaigns, and promotions.
• Ensure daily visual maintenance and lighting enhancements across high-impact areas.
• Coordinate storage and prep of visual collateral, signage, mannequins, and fixtures.
• Collaborate with merchandising, selling, and operations to align on product and pricing strategies.
• Participate in weekly leadership planning and staffing to meet priorities.

Skills

Analytics

Coaching/Mentoring

Communication

Self-directed

Team leadership

Flexible scheduling

Tools

Windows OS

Job description

The Visual Merchandising Manager oversees the strategic execution of store visual merchandising, creating compelling displays and presentations that reflect brand identity, engage customers, and drive sales performance. This role works closely with the store team to ensure overall store presentation is elevated, tailored to the store’s unique needs, and standards are rigorously maintained. This is an exempt position, with monthly bonus eligibility.

What You Will Do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
• Direct and support team with strategic installations and floor setups for special events, seasonal campaigns, and weekly storewide promotional events to enhance customer shopping experience.
• Lead team in timely execution of daily visual maintenance, adjustment of accent lighting, and layering in additional visual elements to optimize presentations in high-impact areas.
• Coordinate organization and storage of visual collateral, signage, mannequins, hardware, tools, and other visual elements to promote efficiency. Confirm accuracy and condition of all inbound visual components, fixtures, and supplies.
• Collaborate with merchandising, selling, and operation leaders to align on product, promotion, and pricing strategies. Lead weekly store walkthroughs to assess visual merchandising standards and directive execution and identify opportunities to elevate presentations.
• Participate in weekly leadership workload planning meetings to ensure all visual assignments and tasks are prepped, planned, and scheduled, while ensuring execution plan aligns with company priorities and processes. Utilize visual directives to determine required labor hours.
• Build comprehensive team knowledge of visual merchandising directives, guidelines, and standards, ensuring associates are trained to execute effectively, consistently, and on-brand. Model behaviors that foster a culture of excellence, teamwork, and a strong drive for results.
• Set and communicate clear team priorities and expectations. Enhance individual and store results through regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.
• Support filling open positions timely through recruitment, interviewing, and facilitating team career development conversations to build ready-now bench of store talent. Oversee associate onboarding experience, ensuring structured onboarding completion.
• Support asset protection initiatives by effectively managing shortage control in designated area, ensuring compliance with asset protection, safety guidelines, and security protocols.

Skills And Abilities

• Ability to successfully apply analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to develop others through mentorship, effective communication, and side‑by‑side coaching.
• Self‑directed and able to work with minimal supervision in a deadline‑driven environment.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows‑based operating systems.
• 3+ years of experience in Visual Merchandising or Retail Management
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
• Ability to work with paint, climb ladders, carry props, and work with visual elements at heights.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.