Visual Merchandising Manager

Primark Stores Limited; New York (NY); Hybrid; USD 67,000 - 90,000; Full time

Job summary

Primark Stores Limited in New York seeks a Visual Merchandising Manager to lead the store's visual proposition and manage a high-performing team. You will collaborate with store management and the Regional VM Manager to deliver compelling displays that drive sales and enhance the customer experience.

The role requires strong creative vision, excellent English communication, and the ability to coach, train, and motivate colleagues.

Qualifications

• Minimum 4 years in a Visual Merchandising Manager role at a high-volume retailer.
• Ability to coach, develop and motivate a team.
• Strong communication and collaboration with store and regional teams.

Responsibilities

• Lead and develop the visual merchandising team across the store.
• Deliver impactful displays aligned with Primark standards.
• Coach colleagues to optimize customer experience and sales.
• Launch new visual campaigns and mentor across the team.

Skills

Visual merchandising

Team leadership

Customer service

Communication skills

English proficiency

Job description

Because Fabulous Fashion is Your Specialty!

Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more opportunities for you and more amazing experiences for our customers. As a Visual Merchandising Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States.

Our colleagues are the heart of everything we do – we’re caring, dynamic and we succeed together. As a Visual Merchandising Manager, you’ll serve as the creative representative for visual presentation both within the store and across the board of business, partnering with the store teams and Regional VM Manager.

What You’ll Do

As a Visual Merchandising Manager, you will be responsible for the visual proposition across the store and lead and develop a high performing visual merchandising team. Collaborating with the Store Management team, you will deliver impactful visual displays that exceed customer expectations and maximizes sales. The Visual Merchandising Manager is the creative ambassador for visual merchandising, in-store. A true leader, you will coach and consult with colleagues to deliver an inspiring visual proposition that is aligned to Primark’s Visual Merchandising standards.

Visual Merchandising Managers have the power to impact the business daily, by understanding the Primark customer needs, shopping habits, fashion preferences, and reflecting the latest trend through excellent product presentations, window and mannequin styling.

Creativity is yours as you manage and oversee the launch of new visual merchandising campaigns, providing direction and inspiration to the visual merchandising team to deliver effective campaigns. As the in-store champion for visual merchandising, you share and coach on best practices and principles that create visual displays to influence the customer journey.

As the leader, you will hire, train, coach and motivate a team of Visual Merchandisers. You will ensure your team is adhering to operating standards, maintain cost related to stock, and following Primark guidelines on POS and pricing for displays. This is crucial to ensuring visual merchandising is contributing to an exceptional shopping experience for every customer, a positive work environment for every colleague, and maximizing sales.

What You’ll Get

We’re committed to your success and will provide you with a robust onboarding period. Here, you’ll be empowered to succeed. As we rapidly expand across the globe, we’ll give you the tools that you need to excel. We’ll also offer you competitive benefits and work life balance – we know your life outside of the store is important.

What You’ll Bring

To be successful in this role, you will have at least 4 years prior experience in a Visual Merchandising Manager role, managing a team with a high-volume retailer. You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment.

• You will have strong communication skills and the ability to relate to customer’s needs.
• Act as a role model who can lead, motivate, and inspire the team, who builds confidence and enthusiasm, enabling the team to deliver excellent customer service and high impact visual displays.
• Resilient with a proven ability to lead a team and confident in giving constructive feedback to others.
• Excellent creative skills that deliver an inspiring visual proposition while maximizing sales
• Exceptional people and communication skills with an ability to build and maintain relationships with colleagues and management
• Skilled in providing consultation and advice with an ability to influence colleagues at all levels
• Strategically minded and organized, good problem-solving skills with an ability to plan and prioritize work schedules within agreed timescales
• Robust knowledge of fashion trends and commercial awareness
• Strong service focus with experience of delivering excellent customer experience while maintaining high retail standards
• Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

The pay range for this role is: $66,560 -$90,480

This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job-related knowledge, skills, and experience, among other factors.

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There’s real accountability and ownership here as you shape your store, team’s futures, and steer sales. It’s energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone.

Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email [e-mail] with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.