Visual Merchandising Coordinator, Full-Time - NYC Area

Reformation; New York (NY); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Commuter benefits

Paid time off

Retirement planning

Fertility care support via Carrot

Clothing discount

Volunteer time off

Job summary

Reformation in New York City is seeking a Visual Merchandising Coordinator to uphold the brand’s visual standards and execute compelling in-store displays. You will dress mannequins, manage weekly Go Lives, and ensure all VM props and equipment are organized and ready for action.

You will partner with the VM Manager to analyze Looker dashboards, optimize product placement, and support efficient shipment processing while keeping customer service a top priority.

Qualifications

• Experience in a fast-paced retail environment.
• Minimum 6 months working at Reformation.
• Strong organizational and time management skills.
• Proven team player with leadership skills.

Responsibilities

• Maintain high VM standards per guidelines and weekly directives.
• Execute weekly Go Lives in a timely, organized manner.
• Ensure VM equipment and props are organized and in one location.
• Support shipment processing and placement to maximise sales.
• Keep store floor, fitting rooms, and windows clean and organized.
• Share feedback and insights with VM Manager weekly.

Skills

Visual merchandising

Organization

Team collaboration

Communication

Job description

Visual Merchandising Coordinator, Full-Time - NYC Area

New York City

Who We Are:

Being naked is the #1 most sustainable option. We're #2.

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Location/ Schedule:

• Available to work a minimum of 35 hours per week
• Available to work a minimum of 5 days per week, Fridays and weekends included.
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

The Role:

The Visual Merchandising Associate is responsible for maintaining the highest visual merchandising standards within their store by following Reformation’s VM guidelines. This role plays a critical part in bringing our brand vision to life through compelling in-store visual merchandising. You will be responsible for supporting the execution of visual merchandising strategies that drive traffic, maximize sales, and enhance the customer experience.

What you’ll do:

• Ensure accurate and impactful product presentation including dressing room outfits, mannequin dressing and foldings following all corporate visual guidelines and weekly directives.
• Complete Go Lives weekly in an organized and timely manner following Visual Merchandising guidelines.
• Ensure all VM equipment and props are in good condition and located in one central location in the stockroom.
• Oversee VM recovery efforts, including swapping out low lines, moving slow sellers to hot spots, removing duplicates, and replenishing empty notches during the day.
• Facilitate an efficient shipment processing system in which product is placed promptly in order to maximise sales.
• As an associate, ensure the customer is always a priority and that tasks do not impact customer service.
• Ensure cleanliness and organization of the sales floor, fitting rooms and windows.
• Share feedback, insights and ideas with VM Manager weekly.
• Contributes to positive team morale by living our values.
• Weekly on Monday walkthrough with the Store Manager, utilizing the Customer Experience Tool to score the VM. The score is then shared with the Visual Manager and together you will work on an action plan.
• In the case of newness arriving on days off, plan for placement of upcoming products in advance by utilizing the RAV and Inbound Shipment Report. Ensure this is shared with the management team.

Visual Operations:

• Partner with leadership to ensure shipment is completed within 24 hour SLA. This includes processed, steamed and placed accordingly in the stock room.
• Place all newness on the shop floor as soon as it is processed. Placement must be carefully chosen, following each rack’s story.
• Be informed of all items that are directed RTVs, remove these from the shop floor and replace them accordingly.
• Expertly analyze the RAV report and Looker dashboards to provide data-driven insights that directly inform decision making.
• Analyze business weekly using company reporting tools to identify product opportunities. This includes the Retail Store Performance, RX Style Conversion and Retail Ops Report on Looker.

What you’ll need:

• Passionate about the Reformation brand
• Minimum 6 months working at Reformation
• Strong organizational and time management skills
• Proven team player with leadership skills
• Strong interpersonal skills and professional maturity
• Uphold time and attendance policy
• Bring an ambitious and passionate attitude to work daily
• Understand the core values and culture of Reformation and reflect these in all efforts
• Maintain and uphold a professional, healthy, and productive work environment

What you’ll bring:

• 1+ years relevant experience in a fast paced, creative service environment
• Familiarity with the user functionality of desktop, mobile, tablet and digital technologies
• Experience working with a sales or retail organization and/or operationally intensive business
• Ability to work in a fast-paced setting
• Strong interpersonal skills and the ability to interact effectively with diverse personalities
• Driven approach to take on new challenges with the self-motivation for your work and career

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $28 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds.
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot , and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis.
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it— studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Reformation’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.