Visual Merchandising Associate

Crate & Barrel; Short Hills (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Crate & Barrel in Short Hills, NJ is seeking a Visual Merchandising Associate to support the sales floor and maintain an efficient stockroom. Reporting to the Assistant Store Leader, Visual, you will ensure well-presented displays, timely order fulfillment and accurate inventory management.

You will collaborate with the store team to uphold policies and promote a safe, inclusive environment. A positive attitude, enthusiasm, and strong multitasking skills are essential for success in this

Qualifications

• Excellent interpersonal skills and ability to build rapport with customers and associates.
• Familiarity with POS systems and general office equipment.
• Experience with AS400 or similar enterprise software.
• Strong reading and writing skills in English.
• Ability to work in a flexible environment and adapt to change.
• Commitment to store safety standards.

Responsibilities

• Execute and maintain visual merchandising standards to engage customers.
• Ensure products and displays are stocked and ready for purchase.
• Process incoming and outgoing packages, curbside orders, and ship-from-store.
• Prepare the stockroom for inventory and perform inventory duties.
• Maintain organized stockroom and perform regular stock checks.
• Provide excellent customer service and uphold company standards.
• Greet customers, process payments, and escalate to management as needed.
• Support store safety training and loss prevention guidelines.
• Promote the brand through customer engagement and product knowledge.

Skills

Interpersonal skills

POS system

AS400 system

Data entry

Flexible mindset

Customer service

Retail experience

Tools

POS system

AS400

Job description

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.

As a C&B Visual Merchandising Associate, you will play a vital role in supporting the salesfloor and maintaining an efficient stockroom. Reporting to the Assistant Store Leader, Visual you’ll ensure well-presented store displays, timely customer order fulfillment and accurate inventory management. You will collaborate with the store team to uphold company policies, foster an inclusive environment, and maintain safety, while learning and utilizing all relevant systems to support operational routines, pricing, and promotions. A positive attitude, enthusiasm, and strong multitasking skills are essential for success in this fast-paced role.

A day in the life as an Operations Associate…

• Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product

• Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase

• Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner

• Assist in preparing the stockroom for inventory and perform assigned inventory duties

• Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom

• Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork

• Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management, as appropriate

• Engage in, maintain and support store safety standards and training

• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Manual

• Lead by example and support store management in holding self and others accountable for store profitability and operational excellence

• Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise, as needed

• Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as needed

• Promote the brand by engaging customers in creative activities and demonstrations, as needed

What you’ll bring to the table…

• Excellent interpersonal skills and ability to build rapport with customers and other associates

• General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece

• Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills

• Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning

• Engage in, maintain and support store safety standards and training

• Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus

We’d love to hear from you if you have…

• Customer service experience preferred

• Retail experience preferred

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.