Visual Merchandising Associate

Room & Board; Boston (MA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Three weeks paid vacation

Generous 401(k) match

Profit-sharing

Job summary

A modern furniture retailer in Boston seeks a Visual Merchandising Associate to create compelling showroom presentations. The role combines creativity, technology, and collaboration, requiring 5+ years of visual merchandising experience and strong design instincts. Candidates should be comfortable with digital layout tools and understand the impact of visual presentation on customer experience. The position offers a salary of $75,000 - $90,000 and a range of benefits focused on holistic well-being.

Qualifications

• You bring strong organizational skills and attention to detail.
• Comfortable with digital tools and software for planning layouts.
• Understand how visual presentation influences customer experience.

Responsibilities

• Create showroom presentations that reflect design philosophy.
• Lead phases of visual work from planning to execution.
• Collaborate with team to educate and elevate design confidence.

Skills

Curiosity and business understanding

Strong communication skills

Organizational skills

Understanding of customer experience

Education

5+ years of visual or merchandising experience

Knowledge of color theory

Tools

Floor planning software (e.g. Floorplanner)

Job description

Are you a strategic visual merchandiser with a passion for home furnishings, strong design instincts, and the ability to bring spaces to life with purpose? Do you thrive in a collaborative, fast-paced environment where creative autonomy, problem-solving, and hands-on work converge?

Room & Board is hiring a Visual Merchandising Associate to join our Boston Retail Team. As a Visual Merchandising Associate, you'll create thoughtful, compelling showroom presentations that reflect our design philosophy, elevate the customer experience, and connect with the Boston market. You'll lead all phases of visual work—from concept and planning to execution—using strong project management skills to balance daily tasks, assortment introductions, routine assets, and long-term initiatives.

Blending creative freedom with strategic decision-making, you'll partner closely with the store leader and collaborate with the broader team to educate, inspire, and elevate design confidence, ensuring the showroom aligns with business goals and highlights our beautifully crafted product assortments.

A typical day combines creativity, technology, and hands‑on work as you design and execute room settings using your understanding of color, texture, and materials. You'll leverage digital tools and floor planning software to plan layouts, track inventory, and manage timelines while refreshing accessory displays to maintain visual interest and support sales. Collaboration is key—you’ll share updates, gather input, and guide the team on visual standards. The work is dynamic and physical, requiring the ability to shift priorities seamlessly while keeping the showroom looking its best.

Location:

375 Newbury Street

Please note: this position requires you to be on‑site 5 days a week.

Store Hours:

Monday - Saturday: 11 a.m. - 7 p.m.

Sunday: 11 a.m. - 6 p.m.

Schedule:

Tues­day through Saturday: 8:30 a.m. - 5 p.m., with some flexibility required based on business needs.

What you bring to be a successful Visual Merchandising Associate:

• You are naturally curious and use your business understanding and design sensibilities to support strategies that drive sales.
• You're comfortable with digital tools and software to plan layouts, track inventory, and communicate effectively—and you learn new technology quickly.
• You thrive working both independently and collaboratively, contributing positively to team initiatives.
• Your strong communication skills enable you to listen actively, share insights clearly, and educate others on showroom standards and inventory flow.
• You bring strong organizational skills, attention to detail, and the ability to manage time and tasks efficiently.
• You understand how visual presentation influences the customer experience and can merchandise accessory displays to inspire and support business outcomes.

Additional position requirements and qualifications as a Visual Merchandising Associate:

• Visual/Merchandising Experience. You bring 5+ years of related visual or merchandising experience, including knowledge of color theory.
• Design Expertise. A passion for design, awareness of trends, and the ability to use color, texture, and materials to create functional, inspiring spaces that align with Room & Board's aesthetic.
• Relationship Building. Ability to form strong partnerships across the showroom and broader organization.
• Technology Skills. Comfort navigating technology and using tools and resources effectively; experience with floor planning software (Floorplanner preferred).
• Project Responsibilities. Oversight of assortment introductions, painting maintenance, showroom lighting, marketing elements, and related tasks.
• Physical Requirements. Ability to safely perform the physical demands of the role; a pre‑employment physical is required.

If you have a design portfolio, please include a URL to your portfolio on your resume or cover letter, as part of your resume document, or submit it as a separate attachment during the online application process.

What you’ll find working here as a Visual Merchandising Associate:

• Salary: $75,000 - $90,000 / yr., depending on experience.
• Benefits that focus on holistic well‑being. The whole person matters, not just the one who shows up for work. That’s why we invest in holistic well‑being that supports and encourages you to live a full life. Beyond a competitive paycheck, we offer several awesome perks to help you thrive in every aspect of life. Picture this: three weeks of paid vacation, a generous 401(k) match, profit‑sharing, and a whole bunch of cool extras. We’re talking about benefits that cover you from head to toe – physically, emotionally, and financially.
• Meaningful work. We create a meaningful work experience by empowering everyone to contribute, taking pride in everything we do, and making the world sustainable, inclusive, and beautiful.
• A culture of respect. We sustain a culture of respect by relying on our shared values, building supportive and kind teams, and ensuring all voices are heard and celebrated.

To view our benefits in detail and to learn more about our culture, please visit: https://www.roomandboard.com/careeers.

Application Deadline: The position will remain open until filled; there is no specified deadline.

Room and Board is a modern furniture and home decor retailer committed to creating beautiful, well‑made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship. To learn more about our company, please visit https://www.roomandboard.com.