Visual Communications Analyst II

Arthrex; Naples (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Tuition Reimbursement

Wellness Programs

Job summary

Arthrex is seeking a Visual Communications Analyst II to manage, analyze, and schedule digital signage content across global locations. The role supports cross‑functional teams, triages requests in JIRA, maintains content calendars, and tracks performance metrics to refine strategies.

You will collaborate with IT/AV for system updates, train users on CMS best practices, and ensure timely delivery of campaigns in a fast-paced medical device environment.

Qualifications

• Bachelor’s degree in Marketing or related field.
• 2+ years experience in medical device marketing or healthcare setting.
• Strong content management and digital signage knowledge.
• Excellent communication and collaboration across time zones.

Responsibilities

• Plan, schedule, and deploy content for digital signage across global locations.
• Analyze data for projects requiring data gathering, research, reporting results, trends, and strategic priorities.
• Track performance metrics for digital signage and refine strategies.

Skills

Communication

Time management

Organizational skills

Project management

Cross-functional collaboration

Education

Bachelor’s degree in Marketing or related field

Tools

JIRA

CMS

Digital Signage Software

Job description

Visual Communications Analyst II

Requisition ID: 65765

Main Objective

Manage, plan, analyze, and schedule content for digital signage channels to engage both internal and external audiences across global locations. This role requires the ability to triage requests, maintain content calendar and library, track metrics, and oversee system functionality. Excellent communication, organization, and technical skills with the ability to collaborate effectively with cross-functional teams across Arthrex are essential, as well as balancing a wide range of deadlines and priorities simultaneously.

Knowledge and Skill Requirements: Knowledge of the latest best practices for content management systems and digital signage software. Ability to troubleshoot technical issues, oversee system functionality, and provide user training and support. Candidates must be able to perform in a fast-paced environment with tight deadlines.

Machine, Tools, and/or Equipment Skills: Macintosh and/or PC computer skills are a must.

Incidental Duties: The contained statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required by management.

Responsibilities

Digital Signage Strategy & Execution

• Plan, schedule, and deploy content for digital signage across global locations.
• Analyze data for special projects requiring data gathering, research, reporting results, trends, and other strategic priorities.
• Track performance metrics for digital signage channels, using insights to refine strategies.

Content Management, Distribution, and Scheduling

• Triage incoming requests for digital signage in the JIRA project management system.
• Maintain content library and publishing calendar for digital signage and establish workflows and standards to ensure that the required content is up-to-date and available.
• Collaborate effectively with cross‑functional teams to manage timelines and objectives for campaigns, meetings and events, and signage content.

System Management

• Troubleshoot and resolve technical issues that may arise with the digital signage system or migrate to internal teams or vendor as needed.
• Collaborate effectively with AV and IT to oversee the functionality and technical updates of digital signage systems, system deployments, and ensure systems are properly set up and function efficiently.
• Collaborate effectively with AV and IT to design and implement integrations with other systems, allowing for seamless data flow and functionality.

User Training

• Provide training on digital signage best practices to team members for managing and deploying content.

Requirements

Communication

• Excellent written and verbal communication skills.
• Ability to effectively communicate technical information to both technical and non‑technical audiences.

General

• Ability to work collaboratively with cross‑functional teams in different time zones.
• Flexibility to adjust working hours to accommodate meetings with global partners in different time zones.
• Demonstrated ability to work independently and in a team.
• Detail oriented with organization and project management skills.
• Must thrive in a high‑velocity and constantly evolving work environment and have excellent time management and organizational skills.
• Must be self‑motivated to prioritize and manage workload and meet critical project milestones and deadlines.
• Intermediate experience in global content management, preferably in a multinational organization.
• Intermediate problem‑solving skills.Excellent interpersonal and collaboration skills.

Technical

• Intermediate knowledge of AV technology such as display types and media players.
• Intermediate knowledge of content management systems (CMS) for creating, scheduling, and distributing content and familiarity with CMS features.
• Intermediate experience with digital signage software (preferred).

Education & Experience

Bachelor’s degree required, preferably in Marketing or related field.

• 2+ years of experience, preferably with a medical device company or agency equivalent with medical device or healthcare marketing accounts.
• At least an intermediate Macintosh and/or PC computer skills are essential.
• Proven organizational and content management skills.

Arthrex Benefits

• Medical, Dental and Vision Insurance
• Company‑Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.