Visual Brand Assistant Store Manager

Michael Kors; California, Northern (MO, KY); On-site; USD 36,000 - 52,000; Full time

Job summary

Capri Holdings' Michael Kors store in Cabazon seeks a Visual Brand Assistant Store Manager to lead and inspire sales associates, ensure top-tier customer service, and uphold the brand's image on the selling floor.

You will support risk and inventory controls, training, and payroll processes, while applying merchandising directives and maintaining an organized, appealing store environment that reflects Michael Kors' premium image.

Qualifications

• Minimum 3 years retail experience with 1-2 years specialty management.
• Knowledge of fashion retail and brand standards.
• Ability to recruit and train staff.
• Strong customer service and problem-solving skills.

Responsibilities

• Develop personal sales techniques and coach associates.
• Maintain store policies and visual standards.
• Collaborate on risk management, cash controls, and inventories.
• Support store manager with training and HR processes.
• Assist in merchandising and ensuring timely deliveries.

Skills

Retail experience

Customer service

Leadership

Sales techniques

Team management

Merchandising

Communication

Tools

POS system

Job description

## Visual Brand Assistant Store ManagerApplylocations: Cabazon, CAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R\_786061**Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.****If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!**—• Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales• Ensure all sales related policies and procedures are maintained• Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff• Maintain a keen interest in the fashion industry and market trendsCUSTOMER SERVICE• Ensure all associates provide the highest level of customer service• Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books• Resolve all client problems and complaints quickly and effectively• Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise)OPERATIONS• Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management• Support and assist in staff training in all areas of appropriate register usage and maintenance• Understand and properly execute all management register functions• Participate in inventories• Understand and execute cash control procedures including: bank deposits, safe funds, petty cash• Only applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basisMERCHANDISING/VISUAL• Assist in the implementation and maintenance of all merchandising/visual directives• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times• Ensure deliveries are properly processed in a timely manner• Identify and communicate product concerns in a timely manner• Communicate inventory needs to support the business goalHUMAN RESOURCES• Assist in the recruitment, training and development of staff• Assist in ensuring the integrity of payroll and the payroll process• Continually evaluate the performance of each associate and provide constant feedback to ensure results• Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary• Support and provide follow-up for all training programs, seminars etc.• Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all timesDIRECT REPORTS• Sales Supervisor(s)• Stock Supervisor(s)Minimum 3 years retail experience with 1-2 years specialty management.—The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail] compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.Compensation Range:Local Minimum Wage up to 32.00 USD