Visual and Multimedia Designer

W. W. Grainger; Lake Forest (IL); Hybrid; USD 80,000 - 133,000; Full time

Benefits offered by this job

Onsite three days a week (hybrid)

Job summary

Grainger seeks an experienced Training & Communications Visual Designer to turn complex processes, system changes, and operational concepts into clear, visually engaging graphics for thousands of employees across the Fulfillment Network.

The role focuses on infographics, motion graphics, and digital assets, collaborating with Training & Development and Field Communications to elevate learning and change readiness. Hybrid, onsite three days weekly, with Lake Forest/CHI as potential bases.

Qualifications

• 3+ years professional experience in visual design and multimedia content creation.
• Proficiency in design and multimedia tools (e.g., Adobe Creative Suite, Illustrator, Premiere, After Effects, InDesign, Figma, Camtasia, Canva, Vyond).
• Ability to create vector graphics, diagrams, and iconography.

Responsibilities

• Design visual assets such as infographics, process diagrams, job aids, motion graphics, microvideos, digital signage content, and SharePoint visuals.
• Transform complex processes, system changes, and operational concepts into simple, clear visual stories that support field comprehension and adoption.
• Partner with Training & Development to create visually engaging materials for eLearning, instructor-led content, and job aids.
• Collaborate with other in department to produce visuals that enhance messaging, change communication, and field updates.
• Maintain and evolve visual design standards, templates, and brand consistency across all OST materials.
• Ensure all visual products are accessible, user-friendly, and aligned with learning best practices.
• Support digital channels with visually optimized layouts, imagery, and content blocks.
• Design and maintain templates for eLearning, instructor-led training, deployment communications, and field-facing job aids.
• Ensure all visual designs adhere to accessibility best practices and are easy to understand for broad audiences with varying skill levels and literacy needs.
• Consult on where visuals can reduce cognitive load, streamline training time, or simplify explanation of technical concepts.
• Partner closely with Instructional Designers to translate instructional concepts into visually compelling learning materials.
• Enhance eLearning modules, classroom content, and job aids with visuals that improve comprehension and retention.
• Identify opportunities to simplify content, reduce text load, and increase clarity through visual storytelling.
• Proactively recommend visual approaches that improve adoption and reduce training or communication complexity.

Skills

Visual design

Tools

Adobe Creative Suite

Illustrator

Premiere

After Effects

InDesign

Figma

Camtasia

Canva

Vyond

Job description

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Location: LAKE FOREST, IL, US, 60045-5202 LOS ANGELES, CA, US, 90013-1726 MINOOKA, IL, US, 60447-9998 PORTLAND, OR, US, 97217-3915 SAN FRANCISCO, CA, US, 94102 BORDENTOWN, NJ, US, 08505-4750 CHICAGO, IL, US, 60661-4555 HOUSTON, TX, US, 77028-5911

Work Location Type: Hybrid

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working®by serving more than4.6 million customersworldwide with maintenance, repair andoperating(MRO) products and value-added solutions delivered through innovative technology and deep customerexpertise. Known for its commitment to service and purpose-driven culture, the Company reported2025 revenue of$17.9 billion. For more information, visitwww.grainger.com.

Compensation

The anticipated base pay compensation range for this position is $80,000.00 – $133,300.00. This role is eligible for an incentive target of up to 10 % or $ , based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

If you see a wall of text and immediately start imagining a better way to explain it, keep reading.

As our Training & Communications Visual Designer, you'll help turn complex processes, system changes, and operational concepts into visual experiences that make things click. A portion of your work will be short-form video and multimedia, but your canvas is broader than that: motion graphics, process visuals, infographics, job aids, digital content, and sometimes a solution we haven't thought of yet.You'll work across projects big and small, partner with people who bring different expertise to the table, and have the freedom to ask, "Is there a better way to do this?"

Most importantly, the work you create won't sit on a shelf. It will reach thousands of employees across our Fulfillment Network and help make learning, change, and everyday work a little easier to navigate.

The Training & Communications Visual Designer creates high-quality visual assets that improve comprehension, engagement, and adoption of training and communications across the Fulfillment Network. This role translates complex operational concepts into simple, visually compelling graphics, videos, diagrams, and digital assets that support learning, change readiness, and field understanding. The designer partners closely with Training & Development, Field Communications & Readiness, and cross-functional project teams to elevate the clarity, professionalism, and effectiveness of field-facing materials.

Sitting within the Design & Development team, the Designer supports both Training & Development and Field Communications & Readiness by delivering consistent, accessible, on-brand visuals that enhance learning effectiveness and message clarity. The role also contributes to the visual identity, templates, and design standards used across OST training and communication materials.

This position can be based in Lake Forest, Chicago or many of our DC's including Minooka, Portland, New Jersey, Houston, LA, San Francisco. It is hybrid and based onsite 3 days a week.

You Will

• Design visual assets such as infographics, process diagrams, job aids, motion graphics, microvideos, digital signage content, and SharePoint visuals.
• Transform complex processes, system changes, and operational concepts into simple, clear visual stories that support field comprehension and adoption.
• Partner with Training & Development to create visually engaging materials for eLearning, instructor-led content, and job aids.
• Collaborate with other in department to produce visuals that enhance messaging, change communication, and field updates.
• Maintain and evolve visual design standards, templates, and brand consistency across all OST materials.
• Ensure all visual products are accessible, user-friendly, and aligned with learning best practices.
• Support digital channels with visually optimized layouts, imagery, and content blocks.
• Design and maintain templates for eLearning, instructor-led training, deployment communications, and field-facing job aids.
• Ensure all visual designs adhere to accessibility best practices and are easy to understand for broad audiences with varying skill levels and literacy needs.
• Consult on where visuals can reduce cognitive load, streamline training time, or simplify explanation of technical concepts.
• Partner closely with Instructional Designers to translate instructional concepts into visually compelling learning materials.
• Enhance eLearning modules, classroom content, and job aids with visuals that improve comprehension and retention.
• Identify opportunities to simplify content, reduce text load, and increase clarity through visual storytelling.
• Proactively recommend visual approaches that improve adoption and reduce training or communication complexity.

You Have

• 3+ years professional experience in visual design and multimedia content creation demonstrating strong visual design skills and ability to simplify complex information
• Proficiency in design and multimedia tools (e.g., Adobe Creative Suite, Illustrator, Premiere, After Effects, InDesign, Figma, Camtasia, Canva, Vyond, etc.).
• Ability to create vector graphics, diagrams, and iconography.
• Ability to produce short-form videos, animations, and screen-based walkthroughs.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.