Visitor Service Specialist (USFWS, Pahranagat National Wildlife Refuge)

tendersglobal; Nevada (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

A nonprofit organization is seeking a Visitor Services Specialist for the Pahranagat National Wildlife Refuge. The role involves managing the Visitor Center, coordinating volunteer programs, and developing educational outreach. Candidates should have a Bachelor’s degree in a related field and experience in volunteer management and customer service. This position offers a competitive hourly wage and onsite housing options.

Benefits

Company-paid medical, dental, and vision insurance

$25,000 Basic Life & AD&D insurance

Onsite housing available

Qualifications

• Bachelor’s degree in education, natural resources, or related field.
• Experience recruiting, training, and managing volunteers.
• Experience in a customer service role is desirable.

Responsibilities

• Oversee and coordinate volunteer program.
• Conduct and staff outreach events.
• Develop and present interpretive and education programs.

Skills

Volunteer management

Customer service

Public speaking

Interpretation skills

Education

Bachelor’s degree in education or related field

Tools

Adobe Creative Suite

Job description

tendersglobal.net

The Great Basin Institute, in cooperation with the United States Fish & Wildlife Service, is recruiting a Visitor Services Specialist for the Pahranagat and Moapa Valley National Wildlife Refuge work teams (Lincoln and Clark Counties, NV). The specialist will work collaboratively with Refuge staff to manage the Visitor Center operation and implement a variety of visitor service programs. Programs will mainly revolve around interpretation, education and volunteers.

Primary Responsibilities:

• Oversee and coordinate volunteer program through volunteer recruitment, training, project coordination, recognition, etc.;
• Conduct and staff outreach events, and develop and conduct special events;
• Oversee the day-to-day operation of the refuge’s visitor center and nature store;
• Staff information desks in visitor centers or contact stations and provides roving interpretation;
• Develop and present a variety of interpretive and recreation programs;
• Development of interpretive materials such as brochures, pamphlets, exhibits, website updates and signs;
• Develop and present environmental education programs;
• Perform custodial and maintenance to maintain clean and safe visitor facilities; and
• Help run the campground and trail network, which could include custodial and maintenance of the visitor amenities and signage.

Timeline:

• Appointment Begins September 2025, 37weeks (possibility of extension);
• Full Time (40 Hours/Week); and
• Weekend hours will be required.

Location:

Pahranagat NWR is located on the Pacific Flyway, a major north-south migratory route along the western coast of the United States. In the spring and fall, the migration of hundreds of unique bird species makes Pahranagat a birdwatcher’s paradise. The refuge is open every day. The visitor center features interactive exhibits, a short refuge film, informational brochures, and a small gift shop where you can buy souvenirs of your time at the refuge. Pahranagat NWR’s recreational opportunities will bring visitors into close proximity with wildlife.

Pahranagat features approximately 7 miles of hiking trails which cross through five different habitat types, giving visitors the opportunity to see meadows, marshes, lakes, streams and deserts within a single afternoon visit. Hunting and fishing are allowed during prescribed seasons, and for those interested in experiencing this desert oasis at night, free camping is available on designated campsites at the Upper Lake. The nearest town to the refuge is Alamo, NV, and the refuge is located about 1.5 hours from Las Vegas, NV.

Compensation and Benefits:

Compensation: $21.00 hourly;

Benefits:

• Company-paid comprehensive medical, dental (with option to upgrade in coverage), and vision insurance premiums;
• $25,000 Basic Life & AD&D insurance at no cost;
• Personal leave and holidays; and
• Access to Pro Deals.

Housing: Onsite housing available for rent.

Qualifications:

Technical requirements:

• Bachelor’s degree in education, natural resources conservation, interpretation or a related field and commensurate field experience;
• Experience recruiting, training and/or managing volunteers;
• Experience working in a customer service setting similar to a visitor center (highly desirable);
• Experience conducting interpretation (highly desirable);
• Experience living or working in, and/or knowledge of Mojave Desert (preferable) or southwestern wetland ecosystems and natural/cultural resources (desirable);
• Experience developing and implementing environmental education and curricula (desirable);
• Experience planning and conducting outreach and special events.
• Experience creating interpretive materials (e.g.: pamphlets, posters) or displays.
• A working knowledge of Adobe Creative Suite products; and
• Knowledge of and/or experience developing multimedia programs (desirable).

Additional requirements:

• Motivated, self-starter who is detail oriented and capable of working with little direct supervision to develop and present programs;
• Flexibility to handle competing and changing priorities;
• Ability to work in harsh and rapidly changing environments; and
• Possess a valid, state-issued driver’s license and clean driving record.

HOW TO APPLY

Please apply online through the application link by submitting an up-to-date resume, one page cover letter that details your interest in the position and any qualifications not fully described in your resume, contact information for three professional and/or academic references. Be sure to complete any preliminary questions prompted in the application and sign your application

Public Land Corps Hiring Authority

Because the agreement under which this position is being advertised is a Public Lands Corps Youth Assistance Agreement, all applicants must meet the PLC age and citizenship requirements. Additional information on the PLC can be found on our website.

Notes:

This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the organization’s ongoing needs.

All offers of employment are contingent upon the successful completion of a pre-employment background check.

Disclaimer:

Although the organization has attempted to accurately and thoroughly describe this position, GBI reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of the organization, at any time, with or without advance notice.

When you apply, please indicate that you are responding to the posting on Conservation Job Board.

To help us track our recruitment effort, please indicate in your email / cover letter where (tendersglobal.net) you saw this job posting.