Visitor's Center Assistant (Part Time)

Billy Graham Evangelistic Association; Asheville (NC); On-site; USD 19,000 - 25,000; Part time

Job summary

Billy Graham Evangelistic Association is seeking a Visitor Center Assistant to welcome guests, assist with parking, and support volunteers at the BGTC Visitors Center. You will handle guest inquiries, maintain records, and help coordinate daily devotions and volunteer schedules.

The role emphasizes hospitality, teamwork, and discretion, with a flexible schedule including some Saturdays, in a Visitor Center setting in Charlotte/Asheville area.

Qualifications

• Experience with Microsoft Office, with strength in Word, Excel, and Outlook.
• Ability to communicate verbally and in written form with staff and volunteers.
• Ability to take initiative with required tasks and deliver results.
• Commitment to hospitality and excellence.
• Ability to work independently and as part of a team.
• Maintain confidentiality where appropriate.

Responsibilities

• Welcome visitors and assist with parking in coordination with gatehouse staff.
• Assist visitors with physical needs and share BGTC ministry history.
• Maintain accurate visitor information and data records, and handle prayer requests with Intercessor Coordinator.
• Support TVTM set up and data entry statistics; ensure attendance forms are completed.
• Assist with volunteer needs, training, and daily devotions with volunteers.
• Create and manage volunteer schedules and distribute materials throughout the building.
• Assist in ensuring aesthetic and maintenance of the Visitor’s Center and coordinate repair requests.

Skills

Communication skills

Public interaction

Initiative

Confidentiality

Teamwork

Tools

Microsoft Office

Word

Excel

Outlook

Job description

Description

Is God calling you to ministry?
For over 75 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.
Department Detail – The Visitors Center maintains the standard of Servant Hospitality of The Billy Graham Training Center at the Cove (BGTC). The Visitors Center staff welcomes, informs and assists guests and visitors who are visiting the BGTC.
Job Summary – The Visitor's Center Assistant guides visitors through the Visitor’s Center and assists with managing volunteers.

Christian Purpose And Expectations

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties And Responsibilities

• Works closely with gatehouse personnel and Visitor’s Center greeter to welcome visitors and assist with parking
• Assists visitors with physical needs
• Shares a brief history about the BGTC ministry
• Assists in maintaining accurate visitor information and data records
• Calculates, records, and communicates Prayer Requests to Intercessor Coordinator
• Assist with TVTM set up and data entry statistics
• Ensures all visitors have the opportunity to complete an attendance form
• Answers questions and leads visitors in a general prayer if requested
• Assists with volunteer needs and training
• Assist with and/or leads daily devotions with volunteers
• Creates and manages schedules for volunteers
• Organizes and distribute materials throughout building
• Assists in ensuring aesthetic and maintenance of the Visitor’s Center, submitting requests for repairs to the Property Staff

Marginal Duties and Responsibilities

• Other duties as assigned by Visitors Center Supervisor

Job Specifications

Skills and Knowledge

• Experience with Microsoft Office, with particular strength in Word, Excel, and Outlook
• Ability to communicate verbally and in written form with staff of all levels of the association, as well as volunteers, especially one-on-one and in small groups
• Ability to take initiative with required tasks, delivering the requested results
• Commitment to hospitality and excellence
• Ability to work independently and as part of a team without close supervision
• Ability to analyze and make decisions based on BGTC protocols
• Maintain confidentiality where appropriate

Physical/Mental Demands

• Capacity to prioritize work and manage multiple projects in a high-paced environment
• Demonstrated flexibility to adapt to changing job parameters, deadlines, or directions
• Ability to problem solve and find necessary solutions when problems arise
• Ability to walk and stand for extended periods of time
• Ability to lift 35 pounds and have full range of motion
• Ability to work under pressure

Working Conditions

• Work is typically performed in a Visitor's Center environment
• Ability to work a flexible schedule, including some Saturdays

Mission Statement

Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.

Statement of Faith

These core beliefs make up the foundation upon which all our ministry endeavors are based.

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world. (1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16).
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. (Matthew 28:19; John 10:30; Ephesians 4:4-6).
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15).
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Furthermore, we believe that God will reward the righteous with eternal life in heaven, and that He will banish the unrighteous to everlasting punishment in hell. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7).
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16‑18; Ephesians 6:12; Colossians 2:6‑10).
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51‑57; Revelation 20:11‑15).
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (1 Corinthians 12:12, 27; Ephesians 1:22‑23).
• We believe that the ministry of evangelism (sharing and proclaiming the message of salvation only possible by grace through faith in Jesus Christ) and discipleship (helping followers of Christ grow up into maturity in Christ) is a responsibility of all followers of Jesus Christ. (Matthew 28:18‑20; Acts 1:8; Romans 10:9‑15;1 Peter 3:15).
• We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made for each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5‑6; Mark 10:6‑9; Romans 1:26‑27; 1 Corinthians 6:9).
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Matthew 9:35‑38; 22:37‑39, and 28:18‑20; Acts 1:8; Romans 10:9‑15 and 12:20‑21; Galatians 6:10; Colossians 2:6‑10; 1 Peter 3:15).
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37‑39; Romans 12:20‑21; Galatians 6:10).
• We believe God wonderfully and immutably creates each person a biological male or female. These two distinct, but complementary sexes together reflect the image and likeness of God. Rejection of one’s biological sex is a rejection of God’s merciful design and creative order. (Genesis 1:26‑27; Mark 10:6; 1 Corinthians 6:9; Deuteronomy 22:5).

Expectations for Ministry Employment

As An Employee Of Billy Graham Evangelistic Association

• I acknowledge that the Lord Jesus Christ is my personal Savior and that I am a personal representative of Him.
• I understand that BGEA is a Christian organization whose purpose is proclaiming the message of the Gospel of the Lord Jesus Christ throughout the world.
• I agree that the purpose of my employment with BGEA is to further its Christian purpose, that I am prepared to assist in accomplishing that purpose, and that my role with BGEA plays a vital part in carrying out its Christian purpose and mission.
• I understand that I must exhibit conduct that is consistent with BGEA’s expectations, whether at work or away from work, in keeping with scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies including Christian Conduct.
• I understand that BGEA has the right and the responsibility to ensure that its Christian religious purpose is carried on with the highest standards and is not harmed or impeded by conduct that is inconsistent with the Bible, BGEA’s Statement of Faith, its Christian religious purpose, or its policies
• I understand that any of my conduct which is not in keeping with the scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies, is inconsistent with BGEA’s Christian religious purpose.
• I understand that if my conduct is determined by BGEA to be inconsistent with its Christian religious purpose, the result will be corrective action up to and including termination from employment.

Title VII Exception for Employment

The Billy Graham Evangelistic Association (BGEA) is a faith-based religious organization committed to spreading the Good News of Jesus Christ through every effective means. Consistent with our charitable purpose to share the Christian faith, a requirement for employment at BGEA is affirmation and adherence to our Christian Statement of Faith. Our Statement of Faith prerequisite for employment is based upon federal law set forth in Title VII of the Civil Rights Act of 1964, 42 U.S.C. Section 2000e-1.

Benefits Summary

Part-Time employees working at least 20 hours and fewer than 30 hours each week, are eligible for partial benefits.