Visitor Control Security Specialist

Akima; Suffolk (VA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid Time Off (PTO)

Job summary

RiverTech, LLC is seeking a Security Specialist to support the Joint Staff Security Office South (JSSO–S) Suffolk Complex Visitor Center. You will manage visit requests, issue visitor badges, and guide customers on security policy and procedures.

Responsibilities include coordinating with internal and external agencies, reviewing clearance eligibilities, and maintaining visitor data in security systems. A TS/SCI eligible candidate with MS Office skills is preferred.

Qualifications

• High school diploma or GED is required.
• At least 6 years of relevant experience in visitor control or security support.
• Knowledge of LENEL and DISS systems is required.
• Ability to review and resolve complex visitor clearance issues.
• Active Top Secret clearance with SCI eligibility required.
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Greet and assist in-person visitors; answer phone lines and guide to appropriate offices.
• Process visit requests, issue badges, and document in security databases.
• Liaise with internal/external agencies to resolve access issues for visits.

Skills

Customer service

Security awareness

Problem solving

MS Office

Top Secret/SCI clearance

Education

High School Diploma or GED

Tools

LENEL system

DISS

Visitor management databases

Job description

RiverTech, LLC is looking for a Security Specialist to support our customer at the Joint Staff Security Office South (JSSO–S) Suffolk Complex Visitor Center. This position supports the client by managing incoming and outgoing visit requests for personnel visiting the Joint Staff and external agencies. Processes visit requests and enters information in the visitor security database. Provides guidance on security policy and procedures; and directing customers to other Joint Staff or other external agency offices, as necessary

Responsibilities

• Provide customer support, includes but is not limited to greeting in-person customers visiting JSSO-S; answering phone calls; providing guidance on Joint Staff security policy and procedures; and directing customers to other Joint Staff or external agency offices, as necessary. Utilize the LENEL system and ensure visiting personnel are issued visitor badges and are advised of the responsibilities and categories of badge types and security requirements during their visit. Prepare forms, draft correspondence and update information systems and databases used for facilitating and documenting visit requests to the JSSO-Suffolk. Utilize the Defense Information Security System (DISS) to review visit requests and validate visitor clearances.
• Liaison to internal and external agencies to resolve access eligibility issues when a visitor does not have the requisite clearance and access to support a classified visit and staff is unable to resolve access issue.
• Participates in the review and development of security education programs and standard operating procedures involving visitor procedures. May provide technical and physical support for security areas, equipment, and systems from other security disciplines.

Qualifications

• Minimum High School Diploma or GED.
• Minimum of 6 years relevant experience to the job responsibilities of this position.
• Working knowledge of the LENEL system and Defense Information Security System (DISS).
• Ability to review, analyze, and resolve complex issues as a visitor control specialist.
• Top Secret Clearance with SCI Eligibility.
• Basic Microsoft programs (Outlook, Word, Excel, PowerPoint).

“Any clearance requirements for this position are established by the government contract.”

Job ID: 2026-26120

Work Type: On-Site

Pay Range: $50,000 - $60,000

Benefits

• Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Company Description

Work Where it Matters

RiverTech, an Akima company, is not just another federal professional solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At RiverTech, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, RiverTech provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, RiverTech provides innovative solutions to complex engineering and operational challenges and delivers wide-ranging services for mission support, systems engineering, and IT.

As a RiverTech employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.