Visitation Coach

The Salvation Army; City of Syracuse (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Student loan forgiveness

Tuition assistance

Paid holidays

On-site parking

Pension plan

Health coverage

Marriage leave

Disability insurance

Flexible spending

On-site daycare

Job summary

The Salvation Army Syracuse Area Services is seeking a Visitation Coach to supervise visits for families in foster care and support reunification goals. The role emphasizes safe, supportive environments during court-ordered visits and collaboration with public and private agencies.

Responsibilities include documenting visits, supporting assessments, and maintaining caseloads of 10–12, while training interns and new staff. A bachelor’s degree and social work experience are preferred.

Qualifications

• Bachelor's degree in a related field preferred.
• 3-5 years or related experience in social work.
• Strong background in family systems preferred.
• Excellent communications skills both verbal and written.
• Excellent time management and organizational skills.
• Ability to prioritize and consistently meet deadlines.
• Ability to multitask.
• Must have vehicle or regular access to a vehicle.
• Must possess a valid driver’s license that meets The Salvation Army’s insurance requirements.

Responsibilities

• Monitor and document visits between foster children and biological parents, providing feedback on family interactions and concerns.
• Conduct comprehensive client intakes and evaluations and provide input for reunification plans and referrals.
• Complete required assessments, case plans, narratives, reports, and statistical documentation within mandated timeframes.
• Participate in staff meetings, case conferences, supervision, consultations, and training.
• Collaborate with public and private agencies while professionally representing The Salvation Army and Child Welfare Services.
• Maintain an active caseload of 10–12 assessment and ongoing coaching cases.
• Assist with training interns, students, and new staff while demonstrating cultural competence and supporting organizational goals.
• Represent The Salvation Army and Child Welfare Services in a professional manner in the community at meetings, trainings, and assigned groups.
• Assist in the training of interns/students/new workers.

Skills

Social work exp

Communication skills

Time management

Organizational skills

Multitasking

Driver's license

Vehicle access

Education

Bachelor's degree

Child welfare exp

Job description

Overview

Visitation Coach

($23.00 Per Hr., 35 hrs. per week, 5 days per week)

Child Welfare Department

The Salvation Army- Syracuse Area Services

SCOPE AND PURPOSE OF POSITION:

As a Visitation Coach, your main duties are to provide supervised visits for families with children in foster care and ensure a safe and supportive environment during court-ordered visitations. You will assist with assessing family interactions during visits and work with families to help achieve reunification and other positive outcomes.

"Every Person Matters"-Build your career with Syracuse Area Services. We invest in our most precious resource, people by offering a comprehensive benefits package to eligible employees, including:

• PSL, Public Student Loan Forgiveness Program eligibility
• Remitted Tuition Program Partnering with Syracuse University.
• Generous time off every year that includes up to 13 paid holidays, personal days, vacation time, and sick time
• On-site, Covered Free Parking!
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Health Care Coverage with less than a 10% employee contribution. Medical, Dental & Vision Plans for Family & Employee Only
• Marriage Benefit: Planning on getting married? We offer an additional 5 paid days off.
• Eligibility for supplemental insurance plans, including Short & Long Term Disability
• Flexible Spending Accounts
• Daycare Services: On-Site Daycare. Full-time employees receive an employee discount

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Monitor and document visits between foster children and biological parents, providing feedback on family interactions and concerns.
• Conduct comprehensive client intakes and evaluations and provide input for reunification plans and referrals.
• Complete required assessments, case plans, narratives, reports, and statistical documentation within mandated timeframes.
• Participate in staff meetings, case conferences, supervision, consultations, and training.
• Collaborate with public and private agencies while professionally representing The Salvation Army and Child Welfare Services.
• Maintain an active caseload of 10–12 assessment and ongoing coaching cases.
• Assist with training interns, students, and new staff while demonstrating cultural competence and supporting organizational goals.
• Represent The Salvation Army and Child Welfare Services in a professional manner in the community at meetings, trainings, and assigned groups.
• Assist in the training of interns/students/new workers.

Qualifications

Qualifications

• Bachelor’s Degree with child welfare and/or child development experience preferred.
• 3-5 years or related experience in social work.
• Strong background in family systems preferred.
• Excellent communications skills both verbal and written.
• Excellent time management and organizational skills.
• Ability to prioritize and consistently meet deadlines.
• Ability to multitask.
• Must have vehicle or regular access to a vehicle.
• Must possess a valid driver’s license that meets The Salvation Army’s insurance requirements.
• Provide physical assistance and/or intervention with children.

Equal Opportunity Employer: The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment

based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.