Vision-Driven Retail Advisor

Warby Parker; Santa Rosa (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan (401(k))

Paid sick leave

Paid Holidays

Vacation days per year

Employee Stock Purchase Plan

Parental leave

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and drive the glasses-shopping experience. You’ll engage customers with Warby Parker’s values, share product knowledge, and contribute to ongoing improvement of in-store processes.

Ideal candidates bring strong customer-service experience, adaptability, and a collaborative spirit to a fast-paced retail environment across our U.S. and Canada locations.

Qualifications

• Experience in a high-growth, fast-paced service environment.
• Ability to convey Warby Parker’s values and brand philosophy on the sales floor.
• Demonstrates proactive, adaptable problem-solving and teamwork.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style guidance.
• Develop ideas to reinvent the retail and shopping experience.
• Support teammates and customers, lending a hand when needed.
• Foster an inclusive culture through respectful interactions.

Skills

Customer service

Communication

Problem solving

Team player

Organized

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and drive the glasses-shopping experience. You’ll engage customers with Warby Parker’s values, share product knowledge, and contribute to ongoing improvement of in-store processes.

Ideal candidates bring strong customer-service experience, adaptability, and a collaborative spirit to a fast-paced retail environment across our U.S. and Canada locations.