Schedule:
Full-Time | 4x10 Schedule (Four 10-hour shifts/week) | Every other weekend required
Shift Hours:
10:00 AM - 8:00 PM OR 12:00 PM - 10:00 PM
Location:
Remote (Requires high-speed internet; subject to occasional travel to corporate/client sites)
Pay & Differential Premiums
- 10% Evening Differential: For hours worked between 12:00 PM and 10:00 PM.
Responsibilities
Medical Necessity & Level of Care
- Perform medical necessity and level-of-care reviews (admission, continued stay, observation) across all age groups using clinical criteria.
- Detect and address over- and under-utilization and patient care barriers.
- Submit clinical documentation to commercial carriers and the Financial Clearance Center (FCC) within 1 business day of admission.
- Coordinate physician advisor referrals, second-level reviews, and status clarifications.
Revenue Integrity & Denial Management
- Coordinate Peer-to-Peer (P2P) reviews with physicians, FCC, and Revenue Cycle teams; maintain appeal documentation.
- Log overturns, track denial status, monitor readmissions, and report denial trends.
- Manage assigned ConnectCare and ADT work queues to support billing operations and CMS compliance.
- Work with Patient Access, Financial Counselors, FCC, and the Business Office to resolve billing issues and non-coverage determinations.
Collaboration & Operational Duties
- Partner with physicians, care managers, nursing, and leadership on patient management.
- Train clinical and administrative staff on UR processes, regulatory updates, and payer rules (MS-DRGs, POA).
- Adhere to FCC communication guidelines across phone, email, and messaging platforms.
- Assist with departmental coverage gaps, maintain data logs, and support quality initiatives.
- Adopt new technologies and AI tools to streamline workflows and reduce friction.
Qualifications
Required
- Licensure: Active, unrestricted RN license (Compact RN license preferred).
- Clinical Experience: Direct clinical experience in ICU, Emergency Department (ED), or Operating Room (OR).
- Quality Improvement: Working knowledge of quality improvement processes.
- Remote Setup & Mobility: High-speed internet connection; willingness to travel for periodic onsite requirements as needed.
- Core Competencies: Clinical judgment, negotiation with payers/physicians, time management, and comfort using AI/tech tools.
Preferred
- 5+ years of Utilization Review (UR) experience.