Virtual Tax Specialist: Expert Tax Prep & Support

Intuit, Inc.; Henderson (NV); Remote; USD 30,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a virtual Tax Professional to assist customers with tax preparation using TurboTax products. You will guide clients through federal and state returns, provide explanations of tax terms, and ensure accurate, timely filings from a remote setting.

The role emphasizes clear communication, empathy, and adherence to policies while delivering high-quality customer service. Prior tax prep experience and PTIN are required.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 tax returns for at least 30 clients per season.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
• Active PTIN and working knowledge of Circular 230.

Responsibilities

• This is a virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signature, product inquiries, and tax calculations.
• Create high quality experiences with empathy and deep tax expertise.
• Document customer interactions and meet KPI metrics.

Skills

Tax preparation experience

Excellent communication

Bilingual English/Spanish (plus)

PTIN holder

Strong customer service

Proficient with technology

Job description

Intuit, Inc. is seeking a virtual Tax Professional to assist customers with tax preparation using TurboTax products. You will guide clients through federal and state returns, provide explanations of tax terms, and ensure accurate, timely filings from a remote setting.

The role emphasizes clear communication, empathy, and adherence to policies while delivering high-quality customer service. Prior tax prep experience and PTIN are required.