Virtual Tax Pro — 1040 Returns & Guidance

Intuit, Inc.; Anchorage (AK); Remote; USD 26,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Remote work opportunity

Job summary

Intuit, Inc. is seeking a virtual tax professional with recent federal and state return experience to assist customers from home via TurboTax tools. You will guide taxpayers through tax prep, provide explanations of tax terms, and help ensure accurate returns with clear language.

Responsibilities include delivering high-quality customer interactions, documenting conversations, meeting KPIs, and completing required trainings to stay compliant and effective in a dynamic, remote environment.

Qualifications

• 2+ years of federal/state 1040 prep for 30+ clients per season.
• State licenses/certificates/permits/bonds may be required.
• Active PTIN.
• Knowledge of Circular 230.
• Willing to work a minimum of 20 hours/week.
• Proficient with technology and software.
• Strong customer service via video/audio tools.
• Excellent verbal & written communication.
• Critical thinking and problem solving.
• Able to work in fast-paced environment with minimal supervision.
• Dedicated hardwired internet connection meeting security criteria.
• English/Spanish bilingual a plus.
• Must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role; you will use video tools to interact with customers.
• Provide tax advice, full service return preparation and signature.
• Answer product/software inquiries and perform tax calculations.
• Document customer interactions and meet KPI metrics.
• Participate in training and compliance programs.

Skills

Tax preparation

Customer service

Communication skills

Bilingual (English/Spanish)

Tools

TurboTax

Job description

Intuit, Inc. is seeking a virtual tax professional with recent federal and state return experience to assist customers from home via TurboTax tools. You will guide taxpayers through tax prep, provide explanations of tax terms, and help ensure accurate returns with clear language.

Responsibilities include delivering high-quality customer interactions, documenting conversations, meeting KPIs, and completing required trainings to stay compliant and effective in a dynamic, remote environment.