Virtual Tax Prep Specialist – TurboTax Expert

Intuit, Inc.

Sarasota (FL)

Remote

USD 26,000 - 39,000

Full time

8 hours ago

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Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist customers with completing their taxes using TurboTax products. The role emphasizes expert guidance, tax explanations, and excellent customer service through a virtual, video-based interface.

Responsibilities include tax advice, full service return preparation, product inquiries, and clear documentation of customer interactions. Training and KPI-driven goals are part of the role, with a preference for strong communication and

Qualifications

2+ years of federal and state individual 1040 tax return experience.
Active PTIN and state licenses or ability to obtain.
Willingness to work a minimum of 20 hours per week.
Strong verbal and written communication skills.
Bilingual English/Spanish is a plus.

Responsibilities

This is a virtual, customer‑facing role using video communications software to interact with customers.
Provide tax advice, full service return preparation and signature, and product inquiries.
Create high quality customer interactions using empathy and tax knowledge.
Document customer interactions and strive toward KPI metrics and goals.
Complete required training and development as determined by the business.