Virtual Tax Advisor for 1040 Returns & Client Support

Intuit, Inc.; Denver (CO); Remote; USD 29,000 - 37,000; Part time

Job summary

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely, guiding them through tax returns and explanations of tax terms.

The role emphasizes strong communication, problem solving, and the ability to work with government sites and professional resources to deliver accurate answers. The candidate should have at least 2 years of federal/state 1040 experience, be PTIN-enabled, and capable of operating in a fast-paced setting with high customer empathy.

Qualifications

• 2+ years of federal/state individual 1040 tax return experience.
• Active PTIN or ability to obtain PTIN.
• Knowledge of Circular 230.

Responsibilities

• Work in a virtual, customer-facing role using Smartlook.
• Provide tax advice and full service return preparation and signature.
• Explain tax concepts in plain language and document interactions.
• Meet company KPI metrics and participate in trainings.

Skills

Tax preparation

Customer service

Communication

Technical proficiency

Education

State licenses/certificates

PTIN

Tools

Smartlook

Video conferencing

Job description

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely, guiding them through tax returns and explanations of tax terms.

The role emphasizes strong communication, problem solving, and the ability to work with government sites and professional resources to deliver accurate answers. The candidate should have at least 2 years of federal/state 1040 experience, be PTIN-enabled, and capable of operating in a fast-paced setting with high customer empathy.