Virtual Tax Advisor — CPA/EA Specialist

Intuit, Inc.; Durham (NC); Remote; USD 33,000 - 50,000; Full time

Job summary

Intuit, Inc. seeks a tax professional to help customers complete their taxes using TurboTax products in a fully remote capacity in the United States.

You will provide expert guidance, perform full-service returns, and explain tax terms to customers with clear, empathetic communication. The role requires active credentials (CPA/EA/Attorney), 2+ years of federal/state 1040 prep experience, and strong digital communication skills.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with tax prep experience.
• 2+ years federal/state 1040 prep for 30+ clients per season using tax software.
• State licenses/permits/bonds as required.

Responsibilities

• Provide tax guidance and full-service return preparation.
• Explain tax terms in plain language and use reputable sources.
• Document and track customer interactions and meet KPIs.

Skills

Tax knowledge

Video/remote communication

Customer service

English/Spanish bilingual

Education

CPA/EA/Practicing Attorney credential

Tools

TurboTax

Job description

Intuit, Inc. seeks a tax professional to help customers complete their taxes using TurboTax products in a fully remote capacity in the United States.

You will provide expert guidance, perform full-service returns, and explain tax terms to customers with clear, empathetic communication. The role requires active credentials (CPA/EA/Attorney), 2+ years of federal/state 1040 prep experience, and strong digital communication skills.