Virtual Tax Advisor (1040 Expert)

Intuit, Inc.; Birmingham (AL); Remote; USD 26,000 - 39,000; Full time

Job summary

Intuit, Inc. invites experienced tax professionals to join its virtual TurboTax support team. You will guide customers through federal and state returns, provide tax explanations, and deliver high-quality service via video interactions.

The role requires at least 2 years of federal/state filing experience, PTIN, and a willingness to work 20+ hours weekly from the United States. Bilingual English/Spanish is a plus, and strong communication is essential.

Qualifications

• 2+ years of federal and state 1040 tax return prep for at least 30 clients per season.
• Active PTIN and ability to obtain state licenses/certifications.
• Must have or obtain PTIN; working knowledge of Circular 230.
• Available to work minimum 20 hours per week.
• Proficient with computers and software; strong communication skills.
• Must reside in the United States; bilingual English/Spanish a plus.

Responsibilities

• Virtual, customer-facing role using video communications software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Deliver clear explanations of tax terms in everyday language.
• Document interactions and meet KPI metrics; participate in pilots/training.

Skills

Tax preparation

Customer service

Video calls

Bilingual

Problem solving

Education

High school diploma

Tools

TurboTax software

Job description

Intuit, Inc. invites experienced tax professionals to join its virtual TurboTax support team. You will guide customers through federal and state returns, provide tax explanations, and deliver high-quality service via video interactions.

The role requires at least 2 years of federal/state filing experience, PTIN, and a willingness to work 20+ hours weekly from the United States. Bilingual English/Spanish is a plus, and strong communication is essential.