Virtual Patient Safety Technician

CMP01 Mount Sinai Medical Center of Florida, Inc.; United States; On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center of Florida, Inc. in Florida seeks a monitor technician to oversee patient safety using Artisight AI-enabled cameras in a centralized monitoring station or secure remote location.

You will work with bedside nurses and the ADT Virtual RN, respond to alerts, document events in the EMR, and participate in ongoing competency training to ensure excellence in patient care.

Qualifications

• CPR Certification required.
• Non-Violent Crisis Intervention Certificate within 90 days of employment.
• Education: High School Diploma or equivalent preferred.
• Care-related experience (CNA, PST, Medical assistant, Monitor technician, or Patient Care) preferred.
• Prior healthcare and patient sitting experience preferred.

Responsibilities

• Monitor multiple patients via Artisight AI-enabled camera system from a centralized station or secure remote location.
• Recognize and respond to unsafe patient behaviors such as attempts to exit bed or remove devices.
• Verbally redirect patients using two-way audio communication when appropriate.
• Activate escalation protocols and notify unit staff when intervention is needed.
• Maintain continuous visual monitoring and document events per policy.
• Collaborate with bedside nurses, charge nurses, and the ADT Virtual RN to ensure proper monitoring.
• Report changes in patient condition promptly to the care team.
• Document observations and communications in monitoring software or EMR as required.
• Operate and troubleshoot Artisight equipment and respond to AI-generated alerts.
• Ensure cameras are positioned for visibility while respecting privacy.
• Participate in ongoing competency training and technology updates.

Skills

CPR Certification

Non-Violent Crisis Intervention

Education

High School Diploma or equivalent

Job description

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department

Job Description Summary: Onsite position

Position Responsibilities

• Monitor multiple patients simultaneously via Artisight AI-enabled camera system in a centralized monitoring station within the hospital or secure remote location.
• Recognize and respond to unsafe patient behaviors such as attempts to exit bed, remove medical devices, or leave the room.
• Verbally redirect patients using two-way audio communication, when appropriate.
• Activate escalation protocols and promptly notify unit nursing staff when intervention is needed.
• Maintain continuous visual monitoring to ensure patient safety, documenting events per policy.
• Work in partnership with bedside nurses, charge nurses, and the Admission/Discharge/Transfer (ADT) Virtual RN to ensure appropriate patient monitoring.
• Report changes in patient condition or unsafe behaviors promptly to the care team.
• Document all significant observations, interventions, and communications in the monitoring software or EMR, as required.
• Operate and troubleshoot Artisight virtual monitoring equipment.
• Respond to AI-generated alerts and focus observation accordingly.
• Ensure cameras are positioned appropriately for maximum visibility and privacy compliance.
• Participate in ongoing competency training and technology updates.

Qualifications

• License/Registration/Certification CPR Certification required.
• Non-Violent Crisis Intervention Certificate within 90 days of employment.
• Education High School Diploma or equivalent is preferred.
• CNA, PST, Medical assistant, Monitor technician, or Patient Care experience preferred.
• Experience Prior healthcare and patient sitting experience preferred.

Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements

Certification: More than 4,000 people work at Mount Sinai Medical Center at more than a dozen locations throughout sunny South Florida, including our flagship, 672-bed hospital on Biscayne Bay at the gateway to Miami Beach. We’re the largest, independent, not-for-profit hospital in South Florida, and we’re the only hospital Healthgrades recognized for four years running as one of the top 5% in the nation. Clearly, clinical excellence is at our core.