Virtual Patient Monitor - Part Time - Night - 2 Allegheny Center Pittsburgh

Allegheny Health Network; Pittsburgh (Allegheny County); Presencial; USD 25.000 - 39.000; Jornada completa

Descripción de la vacante

Allegheny Health Network in the United States is seeking a Patient Monitoring Specialist to oversee multiple patients across the AHN network from a central command center. The role involves continuous observation, prioritizing safety, and collaborating with nursing and hospital teams to maintain a secure and comfortable environment.

You will use patient monitoring software, recognize behaviors that could harm patients, and provide timely updates during handoffs.

Formación

• Requires high school diploma or GED.
• 1 year of prior patient care experience.
• Ability to monitor multiple patients continuously.
• Capable of using patient monitoring software.
• Strong attention to safety and confidentiality.
• Ability to communicate clearly with staff and patients.

Responsabilidades

• Maintain continuous visual observation of patients using monitoring software.
• Alert nursing staff and coordinate care via central command.
• Share safety information with staff and identify hazards.
• Provide explanations to patients while preserving dignity and privacy.
• Follow safety procedures and participate in safety programs.
• Perform other duties as assigned.

Conocimientos

Continuous monitoring

Proficient computer skills

Critical thinking

Decisive judgement

Independent work

De-escalation techniques

Verbal communication under stress

Medical terminology knowledge

Educación

High school / GED

Descripción del empleo

GENERAL OVERVIEW

This position will provide continuous observation and surveillance of multiple patients across the AHN network requiring close observation via a central command center. This position will work cooperatively with nursing and hospital teams across the network to maintain a safe environment and ensure optimal patient safety and comfort.

• Maintains visual observation at all times, monitoring patient behavior and movements utilizing patient monitoring software. Recognizes behaviors that could result in potential harm to the patients and verbally redirects them over digital audio devices that is in patient room. (60%)
• Immediately communicates needs to the nursing staff based on patient needs and assistance. Communicates with internal/external customers/colleagues in a courteous, positive, empathetic and professional manner. Provides shift-to-shift hand off to virtual monitoring attendants and nursing staff of pertinent information/behaviors. (10%)
• Provides floor staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Identifies potential safety hazards within the room and communicates with the hospital staff for immediate intervention. (10%)
• Provides patient with explanations as necessary but does not counsel or provide opinions while maintaining patient's dignity and privacy. (10%)
• Demonstrates safe work practice and attitude, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs. (10%)
• Other duties as assigned or requested.

Company

Allegheny Health Network

Job Description

GENERAL OVERVIEW

This position will provide continuous observation and surveillance of multiple patients across the AHN network requiring close observation via a central command center. This position will work cooperatively with nursing and hospital teams across the network to maintain a safe environment and ensure optimal patient safety and comfort.

• Maintains visual observation at all times, monitoring patient behavior and movements utilizing patient monitoring software. Recognizes behaviors that could result in potential harm to the patients and verbally redirects them over digital audio devices that is in patient room. (60%)
• Immediately communicates needs to the nursing staff based on patient needs and assistance. Communicates with internal/external customers/colleagues in a courteous, positive, empathetic and professional manner. Provides shift-to-shift hand off to virtual monitoring attendants and nursing staff of pertinent information/behaviors. (10%)
• Provides floor staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Identifies potential safety hazards within the room and communicates with the hospital staff for immediate intervention. (10%)
• Provides patient with explanations as necessary but does not counsel or provide opinions while maintaining patient's dignity and privacy. (10%)
• Demonstrates safe work practice and attitude, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs. (10%)
• Other duties as assigned or requested.

Qualifications

Required

• High school / GED
• 1 year of previous patient care experience
• Capable of continuous monitoring of multiple patients at one time
• Proficient computer skills
• Critical thinking skills
• Decisive judgement
• Ability to work independently while maintaining accuracy, consistency, and patient confidentiality
• Ability to use de-escalation techniques
• Ability to communicate verbally, calmly and courteously in stressful situations.
• Knowledge of medical terminology

Preferred

• None

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

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