Virtual Executive Assistant

Marlowe Companies Inc.; Remote; USD 50,000 - 65,000; Full time

Job summary

A leading business services firm is looking for a Virtual Executive Assistant to join their remote team. The role involves managing calendars, making travel arrangements, and providing comprehensive administrative support to senior-level managers. Ideal candidates must have proven experience in a similar role, excellent command of English, and strong organizational skills. This full-time position offers a collaborative work environment and opportunities for career growth, including health benefits and paid time off.

Benefits

Health benefits including dental and vision coverage

Paid Time Off including holidays

Incentives and rewards programs

Qualifications

• Proven experience in a similar role, preferably within a BPO.
• Ability to handle confidential information with discretion.
• Strong organizational skills with the ability to multi-task.

Responsibilities

• Manage executive schedules and travel arrangements.
• Provide comprehensive administrative support.
• Handle confidential information and maintain discretion.

Skills

Excellent command of English

Time management

Attention to detail

Organizational skills

Problem-solving skills

Education

Experience as an Executive or Personal Assistant

Tools

MS Office (Excel, PowerPoint)

Job description

Remote Work-at-Home
Full-Time

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a highly organized, well-established, and detail-oriented Virtual Executive Assistant to join our remote team. As a Virtual Executive Assistant, you will perform a variety of high-level administrative tasks and support our company’s senior-level managers. The Executive Assistant’s responsibilities include managing calendars, making travel arrangements, and preparing expense reports.

The Ideal candidate should be well-organized, have great time management skills, and be able to act without guidance. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.

Hours

Monday, Friday, Tuesday 2pm - 10pm EST & Saturday, Sunday 10 - 7pm EST

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities

• Managing a complicated and busy schedule
• Performing planning, logistics, and operations work
• Provide comprehensive administrative support
• Coordinate individual and group travel
• Handle confidential and sensitive information with appropriate judgment and discretion
• Providing administrative support in a variety of capacities, including data entry, assisting with the completion of assigned projects, event/meeting planning, filing, mail handling, and processing of letters/correspondence
• Organize meetings summits from start to finish
• Phone call screening, correspondence and document preparation, bill payment, record keeping
• Various errands as needed
• Create and maintain personal action items, to-do list, and follow up and follow through pro-actively maintaining and providing status updates
• Be comfortable with Chief of Staff level duties and/or Project Management
• Be comfortable with procurement and/or logistics-level duties

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated and dedicated.

Qualifications

• Proven experience as an Executive Assistant or Personal Assistant (within a BPO preferred)
• Excellent command of English
• Has excellent judgment in handling confidential information with discretion.
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Have a wired, high-speed internet connection (Download speed of 20Mbps+)

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

What You Can Expect from MCI

• Paid Time Off Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings Secure your future with retirement savings programs, where available.
• Disability Insurance Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance Access life insurance options to safeguard your loved ones.
• Supplemental Insurance Accident and critical illness insurance
• Career Growth With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code Be comfortable while you work.

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks, reach in any direction, raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, of Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.