Virtual Client Advisor

Ralph Lauren; Dallas (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Ralph Lauren in Dallas is seeking an Operations Support Associate to enhance customer experience and manage store operations. Key responsibilities include inventory management, supporting loss prevention procedures, and ensuring store efficiency. Candidates should possess strong time management, organizational skills, and a commitment to the brand's elevated image. The position will involve lifting and working in various areas of the store, requiring the ability to navigate around operational challenges. A collaborative spirit is essential for this role.

Qualifications

• Enthusiasm for maintaining the brand's elevated image.
• Relevant work experience preferred.
• Ability to lift up to 30 lbs as needed.

Responsibilities

• Provide support with inventory preparation and execution.
• Partner to assess store processes for efficiency.
• Maintain supplies for office and facilities needs.
• Support loss prevention procedures.
• Coordinate engraving and embossing services.

Skills

Time management

Organizational skills

Communication skills

Teamwork

Strong computer skills (Word, Excel, PowerPoint)

Job description

Provide an exemplary customer experience by maintaining efficient and effective support in all store Operations functions as needed, including but not limited to: Shipping/Receiving, Stock Room, Cash Office, repairs, and operational administrative duties.

Responsibilities

• Provide support with inventory preparation and execution.
• Partner to assess store processes and procedures, ensuring maximum efficiency and effectiveness. Provide suggestions and solutions when appropriate.
• Maintain all supplies for Office and Facilities needs and Grooming products for associates.
• Work with Accounts Payable to make sure all invoices are approved correctly and promptly.
• Support new and existing loss prevention procedures to support shrink reduction and all asset protection procedures.
• Coordinate the engraving and embossing services.
• Ensure that incoming and outgoing merchandise are processed according to company regulations and standards.
• Demonstrate the ability to read and execute transfer documents, shipping documents, alteration documents, inventory count sheets, UPS documents, sales tickets, invoices etc.
• Responsible for the control and replenishment of supplies as requested by the General and Department Manager.
• Demonstrate a true passion and respect for the product.

Qualifications

• Enthusiasm and ability to build and maintain an environment which projects Ralph Lauren’s desired elevated image and character.
• Strong time management skills with the ability to multi-task and prioritize effectively.
• Strong organizational skills.
• Collaborative team player willing to partner with and support all departments.
• Strong communication and interpersonal skills.
• Relevant work experience preferred.
• Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.
• Ability to operate the register, stand, move and walk for multiple hours.