VIP Services Greeter

Westgate Resorts; Texas; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401K with generous company match

Daily Pay – access earnings when you需要

Wellness Programs

Employee Assistance Program (EAP)

Exclusive discounts for Team Members

Advancement & development机会

Community Involvement Programs

Job summary

Westgate River Ranch Resort & Rodeo in Florida is seeking a friendly Resort Marketing Representative to provide excellent guest services, escort guests to their accommodations, and present Westgate Resorts timeshare opportunities. You will engage guests with enthusiasm and help them navigate activities and local attractions.

In this role you will greet guests, assist with check-in, answer questions, and coordinate tours with the sales team.

Qualifications

• Must have bubbly personality and possess excellent customer service skills.
• Excellent interpersonal and communication abilities.
• Ability to work effectively with others and in a team.

Responsibilities

• Greet guests checking into the resort lobby with an energetic, welcoming smile.
• Assist guests with the check-in process and provide concierge-style information.
• Answer questions about the resort, activities, amenities, and local attractions.
• Assist guests in booking activities and local attractions.
• Support the sales team with service-related duties.
• Present and arrange Westgate Resorts timeshare tours to qualified guests.

Skills

Customer service

Communication

Friendly personality

Team player

Tools

Computer literacy

Job description

Company Description

Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which lies on 1,700 beautiful acres overlooking the scenic Kissimmee River and just one hour south of Orlando. Enjoy the surroundings and excitement that our amazing resort offers such as incredible outdoor recreational opportunities, including the River Country Water Park, horseback riding, airboat and swamp buggy rides, trap & skeet range, full-service marina and award-winning Saturday night rodeo. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

This job’s primary purpose is to provide excellent customer service to all guests, escort guests to their accommodations, and offer timeshare presentations to guests.As Resort Marketing Representative at Westgate River Ranch resort and Rodeo you will help promote Westgate Resorts through arranging tours for qualified potential timeshare purchasers, and providing concierge services. ESSENTIAL DUTIES AND RESPONSIBILITIES includes, but not limited to, the following:

• Greet all guest checking into the resort lobby with an energetic and welcoming smile
• Assist with the check in process
• Answer questions guest have about the resort, activities, amenities, and local attractions
• Assist guest in booking activities and local attractions
• Assist sales team with service-related duties
• Presents and arranges Westgate Resorts timeshare tours to qualified guests

Other duties may be assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Must have bubbly personality and possess excellent customer service skills and can work well with others. Must be computer literate.

Additional Information

Why Westgate?

• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Fun, family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying.

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – AccessYour Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts(FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.