VIP Host - Nightlife New York

TRPlane.com; New York, Northern (NY, KY); Hybrid; USD 25,000 - 39,000; Part time

Benefits offered by this job

State Applicable Time Off

Pet Insurance

401(k) Retirement Program withEmployer

Employee Assistance Program

TAO Savings Marketplace

Employee Discounts and much more!

Job summary

TAO Group Restaurants is seeking part-time VIP Hosts in New York to manage guest reservations, drive table sales, and ensure a premium guest experience. You will coordinate with multiple departments, maintain guest lists, and uphold a high level of service and dependability throughout shifts.

Must promote TAO Group Restaurants to guests, maintain professionalism, and support events with attention to detail.

Qualifications

• Nightlife industry experience preferred.
• Proficient in Windows OS, Microsoft Office, and POS systems.

Responsibilities

• Sell and maintain VIP table reservations/guest list at assigned branded location.
• Maintain minimum revenue support weekly requirements at company branded locations other than own.
• Maintain a minimum assigned number of guests checked in on VIP guest lists.
• Enter all VIP reservations into the company system with full guest details.
• Complete data collection, marketing, and social media tasks per management’s requests.
• Promote Tao Group Restaurants to guests and maintain a professional appearance.

Skills

Guest relations

Communication skills

Team player

Attention to detail

Tools

Windows

Microsoft Office

POS systems

Job description

Part-time team members who meet the requirements are eligible for:

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more!

The VIP Host generates revenue through the development and servicing of relationships with existing and potential target guests. The position facilitates all guest reservation requests promptly and without error, ensures guests are aware of events and supports the execution of them, maintains a high level of visibility throughout the facility, and builds guest loyalty by exceeding all expectations in service and dependability. The position will report to all scheduled duties in a timely manner and collaborate with all departments to ensure total guest satisfaction.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Sell and maintain VIP table reservations/ guest list at assigned branded location
• Maintain the minimum revenue support weekly requirements at company branded locations other than your own
• Maintain a minimum assigned number of guests checked in on the VIP guest lists
• Maintain the minimum revenue support weekly requirements at company branded locations other than your own
• All VIP table reservations must be entered into the company system including the guest’s full name, cell number, and email address. (Reservations without complete information will not be counted towards the minimum requirements and individual commissions will not be paid)
• All assigned data collection, marketing, and social media tasks must be completed per management’s requests
• Maintain professionalism at the workplace and with co-workers and patrons
• Alert and get approval for all breaks, leave of rotation, or duties which you cannot perform at the time they were assigned to you
• Maintain a consistent and high level of guest list productivity
• Be attentive to all company-related events and upcoming venues and changes
• Maintain and meet all marketing requirements such as guest list, contact information forms, social media invites, and bulletins
• Responsible for maintaining the workstation/podium in a neat and orderly fashion
• Maintain and promote a friendly atmosphere for customers and staff
• Provide customers with information and directions
• Inform management of any complaint, comments, or incident
• Appear in dress code for all shifts at your scheduled time
• Comply with cross-promotion of all venues and when needed
• Not to give Company collateral or business cards to any questionable or known individuals who sell collateral or misrepresent the company.
• Assists and/ or completes additional tasks as assigned
• Must promote Tao Group Restaurants to all guests prior to visiting the nightclub to meet stated revenue goals per position
• Assist and/ or complete additional tasks as assigned

EDUCATION/WORKING KNOWLEDGE:

• Nightlife industry experience preferred
• Proficient in Windows Microsoft Office and POS systems preferred

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment