VIP Concierge — Four‑Diamond Guest Experience

Downtown Boulder Partnership; Airway Heights (WA); On-site; USD 30,000 - 45,000; Full time

Job summary

Northern Quest Resort & Casino is seeking a Hotel Concierge in Airway Heights, WA to provide outstanding service to guests. The ideal candidate will have strong customer service skills and a friendly demeanor.

Responsibilities include assisting guests, providing information, and ensuring high standards of service. Previous experience in hospitality is preferred, as is knowledge of the local area.

Qualifications

• Minimum of two years hotel front office experience and/or one year concierge experience.
• Experience in a four-star/four-diamond hotel preferred.

Responsibilities

• Provide information to guests on various subjects.
• Assist guests with their requests to ensure a memorable experience.
• Maintain a professional appearance and uphold service standards.

Skills

Customer service

Communication skills

Microsoft Office

Problem-solving

Education

High school diploma or GED

Job description

Northern Quest Resort & Casino is seeking a Hotel Concierge in Airway Heights, WA to provide outstanding service to guests. The ideal candidate will have strong customer service skills and a friendly demeanor.

Responsibilities include assisting guests, providing information, and ensuring high standards of service. Previous experience in hospitality is preferred, as is knowledge of the local area.