VIP Cocktail Server & Guest Experience

Resorts World Las Vegas; Nevada (IA); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Resorts World Las Vegas is seeking a Model Cocktail Server to provide beverage service at our high-energy bars, lounges and pool areas. You will greet guests, take and deliver drink orders, and engage in promotional activities to drive guest experiences.

The role requires at least 1 year of customer service, a minimum age of 21, and the ability to work nights, weekends, and holidays. Knowledge of spirits and presentation is preferred; licensing will be provided as needed.

Qualifications

• Must be at least 21 years old.
• At least 1 year of customer service experience.
• Ability to work varied shifts, including nights, weekends and holidays.
• Excellent English communication skills.
• Polished appearance and demeanor.
• Ability to obtain and maintain position-related licenses and certifications.

Responsibilities

• Greet, serve, interact and entertain guests courteously and promptly.
• Respond to guest beverage inquiries and resolve concerns politely.
• Anticipate guest needs and inform about venues, menus, pricing and directions.
• Deliver beverages promptly to tables and work areas.
• Comply with safety and liquor laws and company policies.
• Participate in promotional events and marketing campaigns.
• Develop promotional plans to increase business levels and sales.
• Maintain social platforms as directed by management; post events and communications.
• Assist with guest list submission and building personal clientele.

Skills

Varied shifts ability

English communication

Polished appearance

Customer service skills

Licensing comprehension

Tools

POS system Micros/UrVenue

Job description

Resorts World Las Vegas is seeking a Model Cocktail Server to provide beverage service at our high-energy bars, lounges and pool areas. You will greet guests, take and deliver drink orders, and engage in promotional activities to drive guest experiences.

The role requires at least 1 year of customer service, a minimum age of 21, and the ability to work nights, weekends, and holidays. Knowledge of spirits and presentation is preferred; licensing will be provided as needed.