Posted July 9, 2026 | Vineyard Vines | Part-time
Overview
Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”), and makes service a top priority.
Functions & Responsibilities
- Generate Sales
- Responsible for meeting goals and measures
- Develops and maintains relationships with top customers
- Supports in‑store event sourcing and execution
Customer Experience
- Ensures the store reflects the vision of “Every Day Should Feel This Good” through “Hosting the Party”
- Leads the store in email capture and educates new associates on best practices
- Ensures the customer wish list is always current and customers are notified when products arrive
Crew Development
- Assists with training new associates
- Fosters a welcoming, fun, encouraging, and energetic crew and customer environment
- Helps recruit and refer top talent for the store’s teams
- Supports store and team‑building activities with the management team
Operations
- Maintains efficient merchandise controls
- Maintains loss prevention awareness at all times
- Maintains a clean and tidy store environment
Merchandising
- Maintains merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
- Contributes to weekly product feedback
Requirements
- Strong interpersonal communication and customer service skills
- Team focused, confident, and professional
- Creative, adaptable, entrepreneurial and driven by integrity
- Strong verbal and written skills
- Ability to perform effective selling techniques to achieve sale and repeat business
- Ability to work a flexible schedule including holidays, overnights, weekends
- A passion for making people happy
- Excited to help recruit, train, motivate, and inspire as a large part of day‑to‑day responsibilities
- Accuracy and attention to detail
- Ability to effectively receive and communicate feedback
- Positive outlook
- Excited to get to know our product inside and out to offer style advice and help customers
- Outgoing, friendly & personable with a positive attitude
- Customer Service‑oriented experience preferred but not necessary
- Passion for the Vineyard Vines brand
Physical Requirements
- Stand and/or move around for extended periods of time
- Reach, carry, bend, and climb ladders occasionally
- Lift up to 40 pounds, unless an accommodation is requested
Benefits
- Fun‑spirited entrepreneurial culture filled with truly good people
- Generous employee discount to represent the lifestyle on‑and‑off the boat
- Competitive pay
- Rewards & Recognition program
- Product allowance
- Flexible shifts
- Opportunity for promotions and advancements
- Part‑time benefits not offered