Village Clinic Operations Specialist

Kodiak-Area-Native-Association; Kodiak (AK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with employer contribution

Parental Leave

Employer-paid health coverage (80%)

Tuition assistance and reimbursement

Loan repayment eligibility (IHS/NHSC)

Relocation housing assistance (where/≈

Gym membership

Job summary

Kodiak Area Native Association (KANA) seeks a Village Clinic Operations Specialist to enhance healthcare delivery across the Kodiak region. The role involves hands-on clinical and operational support in village clinics, ensuring high-quality, patient-centered care while maintaining compliance and readiness.

Ideal candidates are Certified Medical Assistants or qualified healthcare professionals who enjoy community-based work, travel, and collaboration with providers and patients to improve

Qualifications

• Must hold CMA certification or CNA with phlebotomy certification.
• Current BLS certification required.
• Annual de-escalation training participation required.
• Valid driver's license with three years of acceptable driving record.

Responsibilities

• Perform initial patient interviews and intake.
• Obtain and document vital signs and chief complaint.
• Provide ancillary patient care within scope of practice.
• Support providers during patient care and clinical activities.
• Travel to village clinics to provide provider ancillary support.
• Assist with village provider training and clinic surveillance.

Skills

Certified Medical Assistant

Phlebotomy

CNA certification

BLS certification

De-escalation training

Education

High school diploma or equivalent

Job description

Why Join KANA

Kodiak Area Native Association (KANA) is a Tribal health organization committed to elevating the lives of the people we serve. At KANA, employees are more than staff members; they are part of a mission driven team committed to meaningful work, community impact, and long-term growth.

Benefits & Perks

• 401(k) retirement plan with a 7% employer contribution beginning in year two, paid regardless of employee contribution
• Paid Parental Leave
• 80% employer-paid medical, dental, and vision coverage
• Access to 20+ medical plan options through federal OPM benefits
• Employer-paid life insurance at 2.5x annual salary
• AD&D, short-term, and long-term disability coverage
• Generous paid time off and 13 paid holidays
• Free gym membership to the KANA Wellness Center
• Employee Assistance Program (EAP)
• Tuition assistance and reimbursement programs
• Leadership development and internal advancement opportunities
• Eligibility for IHS and NHSC loan repayment programs (role dependent)
• Potential temporary housing assistance for relocating employees, based on availability

Position Overview

KANA is seeking a Village Clinic Operations Specialist to support healthcare delivery throughout the Kodiak region. This position works closely with Village Clinic leadership and an experienced team of medical providers, including providers delivering care through telemedicine.

The Village Clinic Operations Specialist provides hands-on clinical and operational support in village communities, helping ensure patients receive quality, patient-centered care while village clinics remain compliant, well-equipped, and ready to serve their communities.

If you're a Certified Medical Assistant or qualified healthcare professional who enjoys community-based healthcare, variety, travel, and working closely with both patients and providers, this is an opportunity to make a direct impact across the region.

Key Responsibilities

• Perform initial patient interviews and intake
• Obtain and document vital signs and the patient's chief complaint or reason for visit
• Provide ancillary patient care within the appropriate scope of practice
• Support providers during patient care and clinical activities
• Provide team-based care focused on the patient, family, and community
• Maintain professional, respectful relationships with patients, staff, providers, and visitors
• Collect blood, urine, and other laboratory specimens using OSHA- and CLIA-approved methods
• Process specimens and complete required documentation and third-party billing information for transportation
• Perform laboratory testing after successfully completing required competency training and assessments
• Complete initial, six-month, and annual laboratory competency requirements
• Monitor laboratory equipment, including centrifuges, in coordination with Bio-Med recommendations
• Package laboratory and biological specimens according to DOT and IATA requirements
• Travel to KANA village clinics to provide provider ancillary support
• Assist with village provider training
• Conduct clinic surveillance and inspections
• Help identify operational, clinical, supply, or compliance needs
• Support consistent quality standards across village clinic locations
• Collaborate with clinic leadership and providers to ensure effective clinic operations

Qualifications

• High school diploma or equivalent
• Two years of relevant experience
• Current Certified Medical Assistant certification, or
• Current Phlebotomist certification with Certified Nursing Assistant certification
• Current Basic Life Support (BLS) certification
• Participation in annual de-escalation training
• Valid driver's license with three consecutive years of an acceptable driving record
• Reliable transportation or comfort driving a company-owned vehicle

Work Schedule

KANA's standard work schedule is 37.5 working hours per week, consisting of 7.5 paid working hours per day plus a one-hour unpaid lunch break (8.5 hours on site per day).

All KANA positions are based in Kodiak and are not eligible for remote work. Applicants must reside in Kodiak or be willing to relocate.