VIE, Business Analyst - LATAM

Tiffany & Co; Miami, Northern (FL, KY); On-site; USD 75,000 - 110,000; Full time

Job summary

Tiffany & Co. in Miami seeks a Business Analyst to support LATAM region with data-driven insights to improve retail performance and operational excellence.

You will partner with Retail, Merchandising, Supply Chain, and Store Planning to consolidate data and enable informed decisions across the region. Responsibilities include building dashboards, tracking KPIs, supporting FTE planning, and delivering actionable recommendations to optimize store performance and client experience.

Qualifications

• Strong analytical skills with the ability to interpret data and generate insights.
• Advanced Excel skills and experience with BI tools (Power BI, Tableau).
• Proactive, solution-oriented mindset with cross-functional collaboration.

Responsibilities

• Analyze store performance across sales, KPIs, and client development metrics to identify trends and opportunities.
• Build and maintain regular reporting and dashboards to support Retail leaders in performance tracking.
• Partner with Finance and HR to support FTE planning, productivity analysis, and resource optimization.
• Partner with Client Development Manager on CRM analytics.
• Provide actionable recommendations to improve store performance and client experience.
• Support training initiatives by identifying performance gaps and areas for development.
• Monitor operational KPIs including inventory flow, stock accuracy, and in-store productivity.
• Partner cross-functionally with Supply Chain, Merchandising, and Store Planning to optimize operations.
• Analyze stock performance and support decision-making on allocation, replenishment, and organization.
• Identify inefficiencies and propose data-driven action plans to improve operational performance.
• Track and evaluate retail excellence standards and customer experience indicators.
• Consolidate and analyze data from multiple departments to provide a comprehensive view of business performance.
• Support regional projects (e.g., store openings, incentives, new tools) through reporting and performance tracking.
• Act as a key point of contact for reporting across LATAM, ensuring consistency and clarity of data.
• Assist in the rollout of tools and systems, including coordination with IT and end-user support.
• Prepare clear and concise presentations for stakeholders, highlighting key insights and recommendations.

Skills

Analytical thinking

Advanced Excel

Power BI

Tableau

Cross-functional collaboration

Strong communication

Agile methodology

Tools

Power BI

Tableau

Job description

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

Position Overview

As a Business Analyst, you will support the LATAM region by delivering data-driven insights to enhance retail performance and operational excellence. You will work closely with Retail, Merchandising, Supply Chain, and Store Planning teams to consolidate and analyze data, enabling informed decision-making and supporting strategic initiatives across the region.

Key Accountabilities:

Retail Performance & Business Insights

• Analyze store performance across sales, KPIs, and client development metrics to identify trends and opportunities.
• Build and maintain regular reporting and dashboards to support Retail leaders in performance tracking.
• Partner with Finance and HR to support FTE planning, productivity analysis, and resource optimization.
• Partner with Client Development Manager on CRM analytics.
• Provide actionable recommendations to improve store performance and client experience.
• Support training initiatives by identifying performance gaps and areas for development.

Operational Analysis & Retail Excellence

• Monitor operational KPIs including inventory flow, stock accuracy, and in-store productivity.
• Partner cross-functionally with Supply Chain, Merchandising, and Store Planning to optimize operations.
• Analyze stock performance and support decision-making on allocation, replenishment, and organization.
• Identify inefficiencies and propose data-driven action plans to improve operational performance.
• Track and evaluate retail excellence standards and customer experience indicators.

Cross-Functional Reporting & Projects

• Consolidate and analyze data from multiple departments to provide a comprehensive view of business performance.
• Support regional projects (e.g., store openings, incentives, new tools) through reporting and performance tracking.
• Act as a key point of contact for reporting across LATAM, ensuring consistency and clarity of data.
• Assist in the rollout of tools and systems, including coordination with IT and end-user support.
• Prepare clear and concise presentations for stakeholders, highlighting key insights and recommendations.

Required Qualifications:

• Strong analytical skills with the ability to interpret data and generate insights.
• Advanced Excel skills; knowledge of BI tools (Power BI, Tableau) is a plus.
• Proactive and solution-oriented mindset with strong problem-solving abilities.
• Ability to work cross-functionally and manage multiple stakeholders.
• Strong communication skills with the ability to present data clearly.
• Agile, adaptable, and comfortable in a fast-paced environment.

Preferred Qualifications:

• Previous experience in retail, business analysis, or consulting.
• Exposure to luxury, fashion, or consumer goods industries.
• Understanding of retail operations and client experience.
• Interest in LATAM markets and multicultural environments.
• Spanish and Portuguese language are a plus.