Victim & Witness Support Advocate I

San Joaquin County District Attorney's Office; Stockton (CA); On-site; USD 52,000 - 63,000; Full time

Job summary

San Joaquin County District Attorney's Office in Stockton, CA seeks a Victim Witness Advocate I to provide on-site crisis assessment and support to victims and witnesses through a 24-hour mobile unit, assisting law enforcement and guiding clients through the investigation process.

The role includes evaluating service requests, establishing eligibility for emergency services, aiding in compensation applications, and coordinating with multiple agencies while maintaining records and preparing

Qualifications

• Knowledge: basic principles of individual and group behavior; basic assessment, interviewing and counseling techniques; cultural and human relations; basic analytical and investigative principles, methods, and techniques; general community resource agencies, both public and private.
• Ability: learn and interpret complex laws and regulations; prepare accurate, clear and concise records, reports and other documents; reason logically and draw valid conclusions, both in routine and crisis situations; obtain information through personal interviews; use tact and good judgement in dealing with difficult situations and/or people; maintain effective working relations with a diverse group of people.
• Physical/Mental Requirements: mobility, lifting, vision, dexterity, hearing, emotional and situational demands as typical for crisis response roles.

Responsibilities

• Learns to provide on-site acute crisis needs assessment and intervention services to victims and/or witnesses through a 24-hour mobile crisis unit and to assist on-site law enforcement personnel with the investigation process.
• Learns to evaluate and respond to requests for Program services; establishes eligibility and provides non-emergency services such as medical expense reimbursement, loss recovery and security measures; helps victims apply for Program compensation and monitors cases for timely resolution.
• Acts as a liaison between victims, law enforcement personnel, County agencies, attorneys, and others; refers victims/witnesses to appropriate agencies for a broad range of services and resources.
• Encourages and facilitates victim cooperation with the criminal justice process; arranges interviews, coordinates transportation, lodging and witness expenses; orients victims and families to court procedures and status updates; assists with restraining orders and shelter as needed.
• Maintains case files, program records, and progress notes; prepares reports, case summaries, letters and memoranda.
• Attends training programs and may assist with presentations to law enforcement and other agencies; may direct volunteers and interns in basic Program functions.

Job description

San Joaquin County District Attorney's Office in Stockton, CA seeks a Victim Witness Advocate I to provide on-site crisis assessment and support to victims and witnesses through a 24-hour mobile unit, assisting law enforcement and guiding clients through the investigation process.

The role includes evaluating service requests, establishing eligibility for emergency services, aiding in compensation applications, and coordinating with multiple agencies while maintaining records and preparing