Victim Witness Coordinator

Prince George's County, Maryland; Upper Marlboro (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Prince George's County Government seeks a Full-time Victim/Witness Coordinator for a VOCA grant-funded role in the Victim/Witness Unit. The position focuses on supporting victims and witnesses throughout the criminal justice process, including direct communication, court guidance, and coordination of essential information.

The ideal candidate will hold a bachelor’s degree (preferred) or high school diploma, strong Microsoft Office skills, and the ability to communicate clearly in writing and

Qualifications

• Bachelor’s degree strongly preferred; high school diploma acceptable.

Responsibilities

• Provide support, advocacy, and guidance to victims and witnesses throughout the criminal justice process.
• Direct correspondence to witnesses and provide information on restitution, civil recovery, and case stages.
• Interview witnesses and explain routine court procedures and specific case-related steps.
• Accompany witnesses to court and assist with needs; locate missing information for trial attorneys.
• Maintain victim/witness files and perform duties beyond listed responsibilities as needed.

Skills

Communication skills

Diplomacy and discretion

Empathy

Education

Bachelor’s degree strongly preferred

High school diploma or equivalent

Tools

Microsoft Office

Job description

The State's Attorney's Office is charged with serving the interests of the residents of Prince George's County, Maryland. Serving nearly one million residents, the Prince George’s County State's Attorney's Office protects the community through the prosecution of criminal matters. Our team is committed to fulfilling our mission with a thoughtful and impartial application of the law. We reaffirm the standards set by law-abiding residents to ensure that safe and productive communities thrive within Prince George's County, Maryland.

VICTIMS OF CRIME ACT (VOCA) - LIMITED TERM GRANT FUNDED POSITION

The Office of the State’s Attorney is currently seeking highly qualified applicant to fill one (1) grant vacancy of a Full-time Victim Witness Coordinator.

JOB DUTIES:

The Victim / Witness Unit provides comprehensive support, advocacy, and guidance to victims and witnesses throughout the criminal justice process.Victim/Witness Coordinators play a critical role in helping individuals navigate what can often be a confusing and emotional experience. They offer support to those facing fear, uncertainty, and frustration, while ensuring that victims understand their rights and the stages of a case.

Typical duties include:

• Ensures that initial contact letters, disposition letters, waiver letters, and various other letter types are sent out to clients.

• Direct correspondence to witnesses whenever phone contact cannot be made. Includes providing information regarding restitution, filing for civil recovery, compensation, dispositions and information about the Department of Juvenile Justice, if warranted.

• Provide telephone contact and computer inquiry. Interview witnesses prior to the trial attorney to determine if there are any special needs or attention that must be handled.

• Greet witnesses, inquire if assistance is needed, and provide that assistance. Instruct witnesses as to routine court procedures and specific procedures pertaining to their case.

• Ability to work with all types of personalities, be empathetic to the special problems of victims of all types of crimes and deal with the frustrations that prosecution witnesses routinely suffer.

• Accompanying witnesses to the courtroom, when necessary.

• Creates a victim/witness file for coordinators use. Locates missing information or paperwork for trial attorney use.

• Willingly and cooperatively performs tasks and duties which may not be specifically listed in the position description, but are within the general responsibility level typically associated with the employee’s class of work.

MINIMUM QUALIFICATION FOR CANDIDATES:

Bachelor’s degree strongly preferred; High school or equivalent; Microsoft Office; Able to communicate effectively both orally and in writing; Ability to deal tactfully, courteously, and effectively with people; Uses diplomacy and discretion in performing assigned Office duties.

CONDITIONS OF EMPLOYMENT:

Candidates must pass a background investigation.

ELIGIBILITY TO WORK:

Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Selected candidate for employment will be required to show and verify authorization to work in the United States.This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

CLOSING DATE:

Open Until Filled

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer
Committed to Diversity and Inclusion in the Workplace