Victim Notification Clerk - Grant-Funded

City of Mesa; Mesa (AZ); Presencial; USD 36 000 - 48 000; Tempo integral

Resumo da oferta

City of Mesa seeks a Victim Notification Clerk to support victim services within the Mesa Police Department and City Prosecutor’s Office. The role centers on statutorily mandated notifications to crime victims and data entry in the case management system.

Responsibilities include reviewing cases to identify victims, communicating court status and rights, and coordinating with Victim Services staff to ensure timely notifications and accurate records.

Qualificações

• High school diploma or GED required.
• 3–5 years of office clerical/secretarial experience or an equivalent combination of training, education, and experience.
• A Bachelor’s Degree can substitute for the education and experience requirements.

Responsabilidades

• Review case file documents to determine who is a crime victim according to statute.
• Identify the victims’ relation to the charges and the defendant.
• Enter data into a case management system to track victim contact and demographic information for reporting.
• Provide statutorily mandated notifications in writing and via extensive phone contact to crime victims.

Conhecimentos

Public contact experience

Typing

Office clerical work

Formação académica

Associate’s Degree in Social Work/Criminal Justice

Bachelor’s Degree substitute for education/experience

Ferramentas

Case management system

MS Word/Excel

Descrição da oferta de emprego

There is current one (1) full-time, grant-funded vacancy in the City Prosecutor's Office. The current vacancies have been designated as a non-classified, non-merit system, at-will position. This recruitment will also establish a Citywide list which may be used to fill future grant-fundedvacancies in the Police Department or the City Prosecutor’s Office.

A Victim Notification Clerk performs responsible work involving a variety of paraprofessional tasks in support of the Victim Services Unit within the Mesa Police Department or Victim Services Unit of the City Prosecutor’s Office.

Responsibilities include:

• reviewing case file documents to determine who is a crime victim according to statute
• identifying the victims’ relation to the charges and the defendant
• entering data into a case management system to track victim contact and demographic information for statistical and programmatic grant reporting
• providing statutorily mandated notifications both in writing and through extensive phone contact to crime victims which include: victims’ rights as defined by Arizona law and how to invoke those rights; upcoming court dates and changes to victims’ case status; and defendants arrests and release from custody

Additional duties include:

• answering phones and answering victims’ rights related questions
• providing judge/prosecutor with critical victim input regarding the release of a defendant from custody
• reviewing case status
• generating and editing appropriate written notification letters
• processing incoming mail (includes scanning and updating the case management system)
• utilizing the internet, databases, and other resources available to research and identify and/or locate victims contact information
• explaining the restitution process, criminal restitution eligible expenses, and obtaining required documentation and/or information related to restitution expenses
• providing limited personal advocacy and assistance in obtaining protective orders
• participating in community-wide victim assistance efforts
• connecting crime victims with a Victim Services Assistant, especially in high lethality cases as needed
• this class performs other related duties as required

An employee of this class is distinguished from a Victim Services Assistant (Prosecutor’s Office Assignment) or a Victim Services Specialist (Mesa Police Department Assignment) by having a primary focus on meeting the required statutorily mandated notification responsibilities for each department. Victim Services Assistants and Victim Services Specialists work more directly with the crime victim providing personal advocacy, crisis response, and community referral services. Supervision and training are received from the Senior Victim Services Assistant or the Victim Services Administrator. This class is FLSA nonexempt.

Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.

Employee Values:

All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.

Minimum Qualifications Required.

• Graduation from high school or GED
• Considerable (3 – 5 years) experience performing office clerical/secretarial work OR any combination of training, education, and experience equivalent to graduation from an accredited college or university with an Associate’s Degree in a related field (Social Work, Criminal Justice, etc.) AND a minimum of one-year full-time work experience involving public contact
• A Bachelor’s Degree from an accredited college or university in Social Work, Counseling, Psychology, Criminal Justice, or related field can substitute for the required education and experience

Special Requirements.

• Must possess a valid Class D Arizona Driver’s License by hire or promotion date (by assignment)
• For this position, an individual receiving a conditional offer of employment from the City of Mesa must pass a background investigation through the City of Mesa Police Department, the Arizona Department of Public Safety, and Federal Bureau of Investigation prior to commencing employment with the City of Mesa (City Prosecutor’s Office Assignment)
• Because of the confidential, sensitive nature of information handled, successful completion of a background investigation and polygraph is required
• Candidates given a conditional job offer will be required to pass a psychological test battery and a drug screening (Police Department Assignment)

Substance Abuse Testing.

Due to the safety and/or security sensitive nature of the assignment, individuals in this classification assigned to the Police Department shall be subject to pre-employment or pre-placement alcohol, drug and/or controlled substance testing as outlined in City policy and procedures (Police Department Assignment).

Preferred/Desirable Qualifications.

• Supplemental training in typing, computer software, word processing, data entry, office equipment, and office procedures is highly desirable.
• Experience in a social services or criminal justice environment and/or working with victims of crime is preferred.

https://apps.mesaaz.gov/jobdescriptions/Documents/JobDescriptions/cs3551.pdf