Vice President, Product Manager, Chase Travel Lodging Product

JPMorganChase; Wilmington (DE); On-site; USD 120,000 - 180,000; Full time

Job summary

Join a leading financial services firm as a Vice President, Product Manager for the Chase Travel Lodging Product. In this dynamic role, you will drive product strategy and development, leveraging data and industry insights to shape a roadmap that meets customer needs. Collaborate with cross-functional teams and embrace Agile methodologies to ensure quality delivery. This position offers the chance to influence product direction within a key business segment, fostering innovation and enhancing user experiences. Be part of a diverse and inclusive environment that prioritizes customer relationships and team success.

Benefits

Competitive rewards

Diverse and inclusive work environment

Comprehensive benefits package

Qualifications

• 5+ years in product management with enterprise products.
• Experience leading teams and managing product delivery.

Responsibilities

• Manage product roadmap delivery for web and mobile platforms.
• Collaborate with teams for prioritization and feature development.

Skills

Product Management

Agile Methodologies

Data Analysis

Strategic Thinking

Interpersonal Skills

Problem-Solving

Education

Bachelor's Degree

Job description

Vice President, Product Manager, Chase Travel Lodging Product

Join to apply for the Vice President, Product Manager, Chase Travel Lodging Product role at JPMorgan Chase.

As a Vice President, Product Manager, Chase Travel Lodging Product, you will manage product strategy, new product development, and test-and-learn initiatives. You will collaborate with teams comprising software engineering, infrastructure development, architecture, and servicing to advance the product’s vision and strategy to meet customer needs. You will leverage industry insights, data, analytics, and business requirements to develop and manage a roadmap of initiatives over time. This role is part of the Chase Travel organization within Connected Commerce, a key business segment of Chase's Consumer & Community Banking group.

To succeed, you should be adept at driving Agile and Lean frameworks to ensure quality product delivery and continuous improvement, embracing agility as a core practice.

Job Responsibilities

• Own and manage the delivery of the product roadmap for your focus area across web and mobile platforms.
• Serve as the subject matter expert for the product domain, evaluating and documenting requirements, scoping technical solutions, identifying risks, and clearly communicating goals and milestones to global stakeholders.
• Create user stories, test scripts, and acceptance criteria.
• Partner with internal and external teams (product, design, technology, analytics, risk, legal, compliance, operations, marketing) on prioritization and feature development.
• Manage product reviews, strategy sessions with leadership, performance assessments, and data-driven decisions to evolve the roadmap.
• Refine and iterate the product roadmap based on business objectives, customer research, and analytics.
• Maintain deep knowledge of user experience insights and journeys, using user analysis to anticipate trends and provide insights for backlog management.

Required Qualifications, Capabilities, and Skills

• Minimum of 5+ years in a product management role, building large-scale enterprise products or systems.
• Bachelor’s Degree required.
• At least 2-3 years of people leadership experience.
• Experience taking technical products from inception to delivery, with the ability to articulate their impact.
• Ability to manage tight timelines, work calmly under pressure, and navigate ambiguity and change.
• Strong strategic thinking, interpersonal, and influencing skills to manage partnerships across all organizational levels, including remote teams.
• Proven problem-solving skills for complex business challenges, consensus building, and organizational transformation.
• Data-driven decision-making and analytical skills, with attention to detail and multitasking capabilities.

Preferred Qualifications, Capabilities, and Skills

• Familiarity with product management in the travel industry.
• Passion for innovation, cross-boundary collaboration, and enabling team success.
• Experience with Agile methodologies is preferred.
• Excellent attention to detail and multitasking skills.

About Us

Chase is a leading financial services firm committed to helping households and small businesses achieve their financial goals through a broad range of products. Our mission is to foster engaged, lifelong relationships with customers, prioritizing their needs. We offer competitive rewards, benefits, and a diverse, inclusive work environment.

About The Team

Our Consumer & Community Banking division provides a variety of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, and small business loans. We lead in credit card sales, deposit growth, and digital solutions, with high customer satisfaction rankings.