Vice President Operations

Insight Global; Mashantucket (CT); On-site; USD 180,000 - 320,000; Full time

Job summary

Insight Global seeks a visionary Vice President of Operations to align and optimize HR, Marketing, Product, PM, and Professional Services. Reporting to the CEO, you will drive the execution of the company’s strategic plan and build scalable processes to support growth.

This executive role requires leading cross-functional initiatives, establishing metrics, and enhancing efficiency across the organization to enable long-term success.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Finance, or related field.
• Master's degree preferred.
• 10+ years of operational leadership experience with increasing responsibility.
• Strong background in operations, systems oversight, workflows, and infrastructure.
• Proven ability to lead cross-functional teams and execute strategic initiatives.
• Excellent leadership, communication, and problem-solving skills.

Responsibilities

• Lead the development and execution of an enterprise-wide operations strategy.
• Drive day-to-day operations in partnership with the CEO.
• Align and optimize cross-functional operations across HR, Marketing, Product, Project Management, and Professional Services.
• Implement scalable frameworks, policies, systems, and processes to support growth and efficiency.
• Improve workflows, organizational infrastructure, and overall business performance.
• Develop operational metrics and reporting to drive accountability and informed decision-making.

Skills

Leadership

Cross-functional collaboration

Strategic planning

Executive communication

Problem-solving

Education

Bachelor's degree

Master's degree

Job description

The Vice President of Operations is a key member of the executive leadership team, reporting directly to the CEO. This role is responsible for aligning and optimizing operations across Human Resources, Marketing, Product, Project Management, and Professional Services while driving the execution of the company's strategic plan. The VP of Operations will build scalable processes, improve organizational efficiency, and ensure business operations support long-term growth.

Key Responsibilities

• Lead the development and execution of an enterprise-wide operations strategy aligned with the company's mission and goals.
• Drive day-to-day business operations while partnering with the CEO on company strategy.
• Align and optimize cross-functional operations across HR, Marketing, Product, Project Management, and Professional Services.
• Implement scalable operational frameworks, policies, systems, and processes to support growth and efficiency.
• Improve workflows, organizational infrastructure, and overall business performance.
• Develop operational metrics and reporting to drive accountability and informed decision-making.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Finance, or a related field required.
• Master's degree in Business, Management, or a related field preferred.
• 10+ years of operational leadership experience with increasing levels of responsibility.
• Strong background in business operations, systems oversight, workflow improvements, and organizational infrastructure.
• Proven ability to lead cross-functional teams and execute strategic initiatives.
• Excellent leadership, communication, and problem-solving skills.