Vice President of Student Services

Mt. San Jacinto College; San Jacinto (CA); On-site; USD 247,000 - 286,000; Full time

Benefits offered by this job

Car allowance

Cell phone allowance

Comprehensive benefits package

Job summary

Mt. San Jacinto College is seeking a Vice President of Student Services to lead a comprehensive districtwide Student Services program that supports access, equity, and student success across campuses.

The role reports to the Superintendent/President and oversees Enrollment Services, Counseling, Financial Aid, and related programs. The incumbent will design and implement strategies to improve student achievement and retention, manage personnel, and collaborate with executive leadership to align

Qualifications

• Master's degree from an accredited institution; transcripts included.
• One year of formal leadership experience reasonably related to the administrator's assignment.
• Four years of progressively responsible experience that includes the development and management of programs supporting student success.

Responsibilities

• Plan, organize and administer admissions, records, registration, graduation, counseling, financial aid, and student services.
• Set the vision for the division focusing on student access, equity, and success.
• Develop and administer all regulations and policies relating to the Student Services division.

Skills

Leadership and strategic planning

Interpersonal communications

Oral and written communication

Data-driven enrollment management

Student services programs

Education

Master's degree (accredited)

Job description

Vice President of Student Services

Mt. San Jacinto College

Salary $246,938.56 - $286,105.46 Annually

Location Districtwide (multiple campuses), CA

Job Type Full Time

Job Number 03451

Department Student Services

Division Student Services

Closing Date 9/30/2026 11:59 PM Pacific

Salary Level A-17

Salary Schedule Range (From Step - To) 1 to 5

Weekly Hours 40

Daily Work Schedule (Start - Stop) Varies (TBD)

Contract Length 12 months

Occupational Group M Academic Administrator

Position Type R Regular

Categorically Funded No

# of Positions 1

Job Summary

We have an exciting opportunity for a Vice President of Student Services to serve our campuses districtwide. As the Chief Student Services Officer in a dynamic and rapidly growing District, the Vice President of Student Services, under the direction of the Superintendent/President, plans, organizes, directs, and evaluates an effective comprehensive Student Services Program that supports student access, equity, and success. The incumbent provides leadership and supervision in the following areas: Enrollment Services, Counseling, International Students, Financial Aid, Intercollegiate Athletics, Extended Opportunity Programs and Services (EOPS) Cooperative Agencies Resources for Education (CARE), Disabled Students Programs and Services (DSPS), Student Life, Health Services, Mental Health Services, Veterans Services, and Federal TRIO Programs. The incumbent plans, organizes, provides direction, evaluates and supervises personnel and effectively represents and develops an effective student services program. They will purposefully design, encourage and implement student achievement, success, and retention strategies, culturally relevant pedagogies, practices, and programs that result in an effective, welcoming, and equitable learning environment for student success. The successful candidate for this position will be a creative, dynamic, and collaborative leader who is committed to advancing student access, equity, and success for our diverse student body. The Vice President of Student Services collaborates with the Vice President of Instruction, Vice President of Human Resources, Vice President of Business Services, and a dedicated team of professionals to ensure that the College maintains its strong integration of student services and instruction while working toward achieving the College's mission and strategic goals.

This is an administrative position, exempt from overtime provisions of the Fair Labor Standards Act, with responsibility for formulation and recommendation of district policies, regulations and budget decisions related to the area of responsibility.

Initial placement on the salary schedule will be commensurate with education and experience, along with a car and cell phone allowance stipends. This is a 12-month administrative position with day and evening assignments. Educational administrators serve under contract and make contributions toward STRS (a retirement plan). Benefit package includes comprehensive medical, dental and vision plans, life insurance, sick leave, and 22 days of vacation per year. While this current vacancy is expected at the San Jacinto Campus, Administrators serve districtwide and may be assigned to the San Jacinto Campus, the Menifee Valley Campus, the Temecula Valley Campus or any District facility. Additional openings that become available prior to the end of the hiring process may also be filled from the qualified applicants.

Essential Duties and Responsibilities

1. Plan, organize and administer admissions and records, registration, graduation, counseling, intercollegiate athletics, financial aid, EOPS, DSPS, Health Services, Federal TRIO Programs, student activities, and extracurricular activities
2. Collaborate with Instruction
   1. on high school outreach, articulation, dual enrollment, and matriculation
   2. on preparation of the college calendar
   3. on enrollment management initiatives to optimize enrollment and student success
3. Set the vision for the division that focuses on student access, equity, and success as well as institutional effectiveness
4. Maintain student records
5. Develop and prioritize budget recommendations for all Student Services areas and assist in the preparation and administration of the annual District budget
6. Develop and administer all regulations and policies relating to the Student Services division
7. Facilitate the resolution of student complaints and grievances
8. Administer/coordinate student discipline issues as they arise
9. Assist in the preparation of class schedules and college catalogs
10. Coordinate the preparation of the college calendar
11. Direct research on topics relating to student success
12. Administer high school outreach, articulation, dual enrollment, and matriculation
13. Prepare Board reports and documents for the Student Services division
14. Assist in interpreting College programs to the general public through community contacts and participation in community activities
15. Serve as a member of the Superintendent/President's Executive Cabinet
16. Work collaboratively within a participatory governance environment
17. Stimulate self-reflection and assessment, including Student Learning Outcomes (SLO's) for the division, that lead to ongoing improvement
18. Coordinate and monitor program reviews and assessment for the Student Services division
19. Through continued study and participation in professional organizations, maintain an understanding of current ideas, research and practices pertaining to the areas of responsibility for the position
20. Participate in local, regional, and State activities to promote the Mt. San Jacinto Community College District and the community college movements
21. Perform other duties as may be assigned by the Superintendent/President or designee

Knowledge, Skills, and Abilities

The incumbent should possess knowledge of:

1. Verifiable knowledge and understanding of student programs, services, and student government
2. Demonstrated experience and knowledge of data driven decision-making related to enrollment management and student retention
3. Activities, admissions, attendance accounting, and registration procedures
4. Leadership and managerial techniques with a track record of fiscal integrity, responsibility, and accountability
5. Principles and practices of administration, supervision, and training
6. Applicable laws, Education codes, regulations, policies, and procedures

The incumbent should possess skills in:

1. Effective leadership and strategic planning
2. Interpersonal communications with diverse audiences and in a variety of settings
3. Effectively communicate both orally and in writing
4. To plan, organize, direct, and develop student services programs
5. Initiate, develop, and coordinate policies and concepts in student services
6. Effective leadership with the philosophical commitment to student access, success, and equity and demonstrate innovation changes in institutional strategies and polices that result in improving student achievement
7. Identifying gaps in student outcomes on the basis of factors such as race, ethnicity, and gender, and then mobilizing the College to improve results

The incumbent should possess the ability to:

1. Prepare and present effective reports, recommendations, and correspondence
2. Direct, supervise, and formally evaluate the work of managers, supervisors, and others
3. Analyze problems, determine effective solutions, and take independent action for successful results
4. Demonstrate the ability to work effectively as an executive team member committed to collaborative integration of instruction, student services, human resources, and business services to enhance the learning and working environment for students, faculty, and staff
5. Demonstrate advocacy for students and students' needs
6. Take significant data-informed risks and inspire change in how everyone across the College thinks and acts to improve student outcomes
7. Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff

Qualifications and Requirements

Required Application Materials

Applicants must upload only the documents listed below. Additional attachments will not be accepted and may result in the application being deemed incomplete or not considered for review.

• Resume/Curriculum Vitae (CV)
• Transcripts, including a foreign transcript evaluation report (if applicable)
• Cover Letter
• (Optional) Additional Transcripts

Education and Experience

1. A Master's degree from an accredited institution; (attach transcripts) AND
2. One (1) year of formal training, internship, or leadership experience reasonably related to the administrator's assignment; AND
3. Four (4) years of progressively responsible experience that includes the development and implementation and/or management of programs that support student success, preferably at the college level or in an educational setting

***To ensure a fair and compliant screening process, application materials must only include minimal personal information. Application materials must not include your date of birth, Social Security number, photographs, URLs, QR codes, LinkedIn profiles, or any other embedded links directing to personal information or external websites. The only exception applies to transcript documents where certain information may appear by default. Application submissions containing any of the above items will be marked as incomplete and will not be considered***

Licenses and Certifications: Travel will be required for this position between District locations. Incumbent will be responsible for securing transportation to assigned locations.

Desired Qualifications

1. Effective/successful administrative experience in a student services field preferably at the college level
2. Experience with Accreditation Standards and the ability to develop SLO's and Department Level Outcomes (DLO's) for the division
3. Demonstrated knowledge and experience with a variety of student services programs
4. Demonstrated history of successful integrated planning, implementation, and assessment/evaluation of efforts
5. Working as part of a team, the ability to pursue and secure new resource streams to support student success

Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential job functions.

Environment

Work is performed primarily in a standard office setting and may travel from site to site. The incumbent must be able to work in a fast-paced office environment with background noise and a high stress level.

Physical

Primary function requires sufficient physical ability and mobility to work in an office setting and travel from site to site; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to lift or move 20 pounds; to operate office equipment requiring repetitive hand movements and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information in person and on the telephone.

Vision

See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.

Hearing

Hear in the normal audio range with or without correction

The College

To learn more about Mt. San Jacinto Community College District, visit https://msjc.edu/humanresources/