Vice President of Platform Engineering

Lending Club; San Francisco (CA); Hybride; USD 260 000 - 380 000; Plein temps

Avantages offerts par ce poste

Untracked vacation

Hybrid work model

Up to 16 weeks paid parental leave

Mental health benefits

Wellness program with cash incentives

Volunteer time

Onsite gym

Café and refreshments

Dressings

Résumé du poste

Happen Bank seeks a senior platform engineering leader to own AI Infrastructure strategy and enterprise platform governance. You will align platform investments with product and AI modernization, building scalable, secure, and observable systems that empower product teams to move fast.

You will lead senior engineers across AI Infrastructure, DevOps, Testing, DBA, and Observability, driving excellence in delivery and safety while partnering with Technology and Product to shape the technology

Qualifications

• Strong executive leadership with track record of building platform teams.
• Experience defining AI Infrastructure strategy and governance.
• Experience in AI/LLM model evaluation and production tooling.
• Demonstrated success in observability, SLA/SLO frameworks, and incident management at scale.
• Deep technical fluency across DevOps pipelines, databases, and automation.

Responsabilités

• Own enterprise vision, strategy, and roadmap for AI Infrastructure and platform services.
• Lead AI Gateways, tooling, and client-facing AI capabilities in production.
• Define standards for model governance, security, latency, and cost management.
• Develop CI/CD strategy, developer tooling, IaC, and environment management.
• Build and lead a high-performing multi-domain leadership team.

Connaissances

Executive leadership

AI Infrastructure

DevOps

Observability

Incident management

Platform strategy

Security governance

Cross-functional collaboration

Cloud architecture

Production resilience

Formation

Bachelor’s degree or higher

Outils

PostgreSQL

MySQL

Cassandra

DynamoDB

SQS/SNS

Kafka

Java

Scala

Node.js

Description du poste

• The VP, Platform Engineering is the senior-most leader of Platform Engineering at Happen Bank, responsible for the strategy, roadmap, and execution of the foundational platforms that enable product engineering teams across the company
• This leader owns AI Infrastructure, DevOps and software delivery, Change Management, enterprise Testing, Database Administration, and Incident Management & Observability
• You’ll bring deep technical expertise and executive leadership to build the platforms, guardrails, and services that enable Engineering teams to move quickly, safely, and reliably
• A key focus will be defining Happen Bank’s multi-year AI Infrastructure strategy—including model and platform selection, build-versus-buy decisions, client-facing AI capabilities, governance, and shared tooling—while advancing software delivery, quality, database reliability, and production resilience across the technology organization
• You’ll partner across Technology and Product Engineering to align platform investments with the broader technology, product, and AI modernization agenda, building a high-performing organization grounded in the belief that speed, quality, and safety are all requirements
• Own the enterprise vision, strategy, and roadmap for AI Infrastructure, including evaluation and selection of AI/LLM models and platforms and a clear point of view on which capabilities to build in-house versus consume as a service
• Lead the development of client-facing AI technologies, gateways, and shared tooling that enable product teams to safely and efficiently integrate AI capabilities into customer experiences
• Establish standards for model governance, cost management, latency, security, safety, and scalability as AI adoption grows across the engineering organization
• Define the strategy and standards for CI/CD, developer tooling, infrastructure as code, automated deployment, and environment management to measurably improve engineering velocity and reliability
• Own the roadmap for build and release capabilities, ensuring tooling and processes scale with engineering headcount, product surface area, and technical complexity
• Establish and continuously evolve Change Management guardrails, release controls, testing expectations, sign-offs, rollback plans, and monitoring standards that enable teams to ship quickly while protecting customer experience and production stability
• Use incident and defect data to continuously improve software delivery and Change Management practices, balancing delivery speed, quality, and risk
• Own the enterprise testing strategy and shared testing capabilities across Software Engineering, Data, and other technology teams
• Define quality standards, testing expectations, and SLAs that establish clear release-readiness requirements across Product and Platform Engineering
• Advance AI-enabled testing practices, including automation, self-healing tests, and AI-assisted test generation, to improve coverage and efficiency while reducing manual QA effort
• Lead the Database Administration function, establishing a clear charter, priorities, and service expectations for Engineering and the broader organization
• Ensure the DBA organization delivers high-leverage capabilities across performance tuning, schema design guidance, capacity planning, and data reliability
• Partner with Engineering leaders to proactively identify and address database risks, scalability needs, and opportunities as the platform evolves
• Own a robust incident management framework from detection and response through resolution and post-incident review, with a focus on minimizing customer impact and strengthening root-cause learning
• Establish clear SLAs, SLOs, and operational expectations that provide real-time visibility into system health and enable teams to proactively identify and recover from degraded services
• Strengthen the enterprise observability strategy and stack in partnership with Technology Operations, driving consistent instrumentation, alerting, dashboards, and operational standards across the technology environment
• Set the strategy and multi-year roadmap across Platform Engineering, aligning investments and priorities with the broader product development and technology roadmap
• Anticipate emerging platform needs and determine where Happen Bank should invest to improve engineering productivity, reliability, scalability, security, and innovation
• Represent Platform Engineering in enterprise technology strategy, planning, and investment decisions, providing clear recommendations on priorities, tradeoffs, and resource allocation
• Build, coach, and retain a high-performing leadership organization across AI Infrastructure, DevOps, Testing, DBA, and Observability, with a strong focus on talent development and leadership bench strength

Benefits

• Untracked vacation for salaried employees, which means take it when you need it, and generous paid time off for hourly team members
• A hybrid work model that balances in-office and work from home
• Leading health and safety protocols related to COVID, including complimentary at-home testing kits from Cue Health for those coming to the office
• Up to 16 weeks paid leave for new parents, plus a fully paid, phased return-to-work policy for qualified leaves
• Mothers Rooms and hospital-grade pumps in every LC office
• Generous and varied mental health benefits
• Wellness program with cash incentives — earn up to $75 per month for being active
• Paid volunteer time and donation matching
• Onsite gym, locker room, bike room, and fitness classes (depending on location)
• Café with our own in-house barista
• Stocked pantries with healthy snacks and drinks
• Technology-forward and collaborative office spaces

Strong executive presence and cross-functional influence with the ability to align platform investments with company, product, and technology strategyDemonstrated experience setting AI Infrastructure strategy, including evaluating and selecting AI/LLM models and platforms and building client-facing AI gateways, tooling, or capabilities in production environments10+ years in a senior engineering leadership role leading multiple technical domains and managers of managers, with experience across AI Infrastructure, DevOps, Testing, DBA, Observability, or related platform functionsTrack record of building and maturing observability practices, SLA/SLO frameworks, and incident management processes at scale, with a high bar for operational excellence and root-cause analysisDeep technical fluency across DevOps pipelines, testing harnesses and automation, API and contract design, database architecture, and observability, with the ability to go deep with technical teams while operating at an executive and strategic levelDemonstrated success developing leaders and building leadership bench strength across complex, multi-domain engineering organizationsExperience building enterprise testing strategies and shared testing capabilities, with a focus on automation and AI-enabled testing efficiencyYou build functions that evolve, embedding AI capabilities into how strategy is developed and executed. You create the systems and conditions for teams to challenge assumptions and deliver breakthroughs while maintaining a high standard for security, model governance, data integrity, responsible production deployment, and long-term maintainabilityExperience leading or partnering closely with Database Administration functions, with a clear perspective on how DBA teams can deliver high-leverage value to EngineeringBachelor’s degree or higher, or equivalent combination of education and experiencePractical experience building platforms and shared services across modern distributed technology environments, including Java, Scala, and/or Node.js; databases such as Postgres, MySQL, Cassandra, or DynamoDB; and asynchronous messaging technologies such as SQS/SNS or Kafka13+ years of progressive software engineering, DevOps, platform engineering, or related technology experience, including significant experience leading complex engineering organizationsExperience in fintech or banking, particularly within Loan Originations, Servicing, or Banking Web and Mobile Applications