Vice President of IT

Paris Baguette - Support Office (East); Moonachie (NJ); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Competitive compensation

Free Cake for your Birthday

Medical, Dental, Vision benefits

401K Retirement Plan

Paid time off, paid Holidays

High Performance Culture

Job summary

Paris Baguette - Support Office (East) in the United States seeks a Vice President of IT to drive strategic vision and oversee all technology systems, ensuring security and data integrity while supporting growth and customer experience.

The role requires leadership across initiatives including POS, back-office, digital ordering, and loyalty platforms, with a focus on vendor partnerships, roadmaps, and innovative solutions to stay competitive in a fast-paced retail environment.

Qualifications

• Bachelor's degree in information technology, Computer Science or equivalent work experience.
• Progressive leadership experience in fast paced, growing retail environment.
• Proven experience leading large-scale systems implementations and vendor partnerships.
• Strong knowledge of POS systems, digital ordering, loyalty platforms, and back-office systems.

Responsibilities

• Oversee planning and implementation of new technology systems (POS, back-office, digital ordering, QSR tech) with minimal disruption.
• Build and maintain relationships with vendors and partners; negotiate contracts and ensure delivered solutions meet needs and budget.
• Collaborate with cross-functional leaders to align tech initiatives with business objectives.
• Develop and execute IT roadmaps to support growth and efficiency.
• Identify emerging technologies relevant to the QSR and bakery café industry.
• Evaluate new solutions to enhance guest experience and drive operational excellence.
• Provide leadership for performance, security, and maintenance of IT systems and data integrity.
• Oversee data policies, secure data collection, storage, and reporting.
• Implement and oversee cybersecurity and network reliability.

Skills

Strategic leadership

Vendor management

POS systems

Digital ordering

Back-office systems

Data security

Data governance

Team leadership

Education

Bachelor's degree in IT / CS

Tools

POS systems

Back-office software

Digital ordering platforms

Job description

Reports to:Chief Development Officer

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

The Vice President of IT will drive the strategic vision, implementation, and oversight of all technology systems. This role ensures that technology supports and advances the company’s operational goals, growth initiatives, and guest experience, while maintaining the highest standards of data security and system performance. The VP of IT will oversee the implementation of robust cybersecurity frameworks, and ensure compliance with industry best practices, while managing network systems to guarantee reliability, and protection of company and customer data.

KNOWLEDGE AND RESPONSIBILITIES

• Oversee the planning, execution, and successful placement of all new technology systems, including POS, back-office, digital ordering, and other QSR technologies while ensuring integration and minimal disruption to operations.
• Build and maintain strong relationships with technology vendors, service providers, and strategic partners. Negotiate contracts, manage performance, and ensure vendors deliver solutions that align with business needs and budget.
• Collaborate with cross-functional leaders to align technology initiatives with business objectives.
• Develop and execute IT roadmaps that support company growth, operational efficiency, and innovation.
• Identify emerging technologies and trends relevant to the QSR and bakery café industry.
• Evaluate and initiate new solutions that enhance the guest experience, drive operational excellence, and create competitive advantage.
• Provide leadership and oversight for the performance, security, and maintenance of all IT systems and ensure high system availability and data integrity.
• Oversee the development and implementation of data policies. Ensure secure, compliant, and effective data collection, storage, analysis, and reporting to support informed decision-making within the organization.
• Implement and oversee cybersecurity, manage network systems, and ensure compliance
• Other duties may be assigned

WHAT YOU NEED TO HAVE

• Ideal for a strong Director ready to take the next step in their career. This role offers an excellent opportunity for a proven leader to expand their impact and grow within a dynamic, fast-paced organization.
• Bachelor’s degree in information technology, Computer Science or equivalent work experience.
• Progressive leadership experience in a fast paced and rapidly growing retail environment.
• Proven experience leading large-scale systems implementations and managing vendor partnerships.
• Strong knowledge of POS systems, digital ordering, loyalty platforms, and back-office systems.
• Excellent strategic thinking, problem-solving, and communication skills.
• Demonstrated ability to lead and develop high-performing IT teams.
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards.
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.
• Teams Win! Must be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays
• High Performance Culture