Vice President, Marketing & Communications
St. Mary's Food Bank
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Job summary
St. Mary’s Food Bank in Phoenix, AZ seeks a strategic Vice President of Marketing & Communications to lead brand, marketing, and public engagement. You will shape messaging, oversee digital marketing, media relations, and internal communications, and guide executive communications for the CEO.
The role partners across functions to elevate visibility, donor engagement, and fundraising impact, aligning with the organization’s mission and strategic plan.
Qualifications
- Bachelor's degree in Marketing, Communications, Public Relations, Journalism, Digital Media, Graphic Design, or a related field.
- 10+ years of progressive leadership experience in marketing, communications, brand, and public relations in complex organizations.
- 3+ years leading and developing high-performing marketing and communications teams.
- Exceptional written, verbal, presentation, storytelling, and media relations skills.
- Proven success in multi-channel campaigns, brand management, and measurement from strategy to execution.
- Experience managing budgets, agency relationships, vendors, and cross-functional partnerships.
- Strong knowledge of digital marketing, SEO, Google Analytics, WordPress, Adobe Creative Suite, and multimedia content development.
Responsibilities
- Lead enterprise-wide brand strategy, messaging, and long-term positioning.
- Oversee brand governance, storytelling, and messaging standards across channels.
- Develop integrated marketing strategies supporting the strategic plan, fundraising, and programs.
- Partner with Development and Programs teams to strengthen donor engagement and partner relationships.
- Monitor market trends and performance metrics to maximize visibility and impact.
- Direct media and public relations strategies and advise the CEO on communications.
- Collaborate with People Team for internal communications and culture initiatives.
- Lead, mentor, and develop the Marketing & Communications Team and set priorities.
- Coordinate budgeting, resource planning, and vendor contracts.
- Perform other duties as assigned by the CEO.
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The Vice President of Marketing & Communications serves as a key member of the executive leadership team, providing strategic direction for St. Mary’s Food Bank’s (St. Mary’s) brand, marketing, communications, media relations, and public engagement efforts. Reporting directly to the Chief Executive Officer, this leader develops and executes integrated marketing and communications strategies that elevate the organization’s visibility, strengthen its reputation, inspire donor and community engagement, and advance its mission.
This role provides enterprise-wide leadership for brand strategy, digital marketing, public and media relations, internal communications, storytelling, social media, crisis communications, and campaign development. Working collaboratively across departments, the Vice President ensures consistent messaging, protects and enhances the St. Mary’s Food Bank brand, and aligns all communications initiatives with the organization’s mission, values, fundraising priorities, and Strategic Plan.
As a strategic advisor to executive leadership, the Vice President of Marketing & Communications leverages data, market insights, and innovative communication strategies to expand community awareness, deepen stakeholder engagement, strengthen organizational partnerships, and increase support for St. Mary’s Food Bank throughout Arizona.
- Lead the enterprise-wide brand strategy, ensuring consistent, mission-aligned messaging that strengthens St. Mary's reputation and public trust.
- Oversee brand governance, storytelling, messaging standards, and long-term brand positioning across all audiences and communication channels and ensure consistent brand experience.
- Manage and work with outside agency to develop and execute integrated marketing strategies that support the Strategic Plan, including Fundraising, Food Donations, Programs and Facilities.
- Partner with Development Team to develop integrated fundraising campaigns that strengthen donor engagement and support sustainable fundraising growth.
- Partner with Programs Team to develop tools to strengthen relationships with current and prospective agency partners. Use storytelling to share and celebrate program and neighbor experiences.
- Partner with Sourcing Team to develop tools to strengthen relationships with food donors.
- Monitor market trends, emerging technologies, and performance metrics to maximize organizational visibility and impact.
- Direct media and public relations strategies that position St. Mary's Food Bank as a trusted leader in hunger relief and food security while protecting and enhancing the organization’s reputation.
- Serve as a strategic communications advisor to the President & CEO, providing messaging, executive communications, speech support, media preparation, and counsel on sensitive or crisis-related issues.
- Partner with the People Team to develop internal communication strategies that strengthen employee engagement, organizational culture, and change management efforts.
- Lead, develop, and mentor the Marketing & Communications Team, fostering a culture of innovation, accountability, collaboration, and continuous improvement.
- Establish departmental priorities, workflows, performance expectations, and operating standards to ensure strategic execution.
- Partner with the CEO and Finance Team on departmental budgeting, resource planning, and vendor contracts.
Perform other duties as assigned by the Chief Executive Officer.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all internal/external customers of St. Mary’s Food Bank with an excellent service experience.
May interact with all levels of leadership, employees, agency representatives, community neighbors, volunteers, external vendors, and clients.
- Requires extensive sitting with periodic standing and walking.
- May be required to lift up to 20 pounds.
- Requires significant use of personal computer, phone, and general office equipment.
- Needs adequate visual acuity, ability to grasp and handle objects.
- Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
- May require off-site travel; possible out-of-state travel
- Bachelor's degree in Marketing, Communications, Public Relations, Journalism, Digital Media, Graphic Design, or a related field.
- Ten (10)+ years of progressive leadership experience developing and executing integrated marketing, communications, brand, and public relations strategies in complex organizations.
- Three (3)+ years of experience leading and developing high-performing marketing and communications teams.
- Exceptional written, verbal, presentation, storytelling, and media relations skills.
- Demonstrated success leading multi-channel marketing campaigns, brand management, digital marketing, media relations, and organizational communications from strategy through execution and performance measurement.
- Experience managing departmental budgets, agency relationships, vendors, and cross-functional partnerships.
- Strong knowledge of digital marketing, SEO, Google Analytics, website content management systems (WordPress), Adobe Creative Suite, and multimedia content development, including photography and videography.
- Demonstrated commitment to St. Mary's Food Bank's mission, values, and service to the community.
- Competitive Compensation Package:
- Competitive Pay, including:
- 401(k) Retirement Savings Plan with a generous employer match
- Employee Referral Bonus Program
- Tuition Assistance
- Competitive Pay, including:
- Medical and Insurance Coverage
- An employee-only medical plan at no cost to you
- 4 low-cost employee-only, spouse and/or family member medical plans
- Vision and Dental coverage
- Health Savings Account generously funded by the employer and Flexible Spending Account options
- Short- and Long-Term Disability, Life and Accidental Death & Accident Insurance at no cost to you.
- Employee Assistance and Wellness Programs
- Optional Pet Insurance and Legal Shield Identity Theft offering
- Time Off
- 15 PTO days, accrued bi-weekly, that increases with length of service
- 40 hours of Personal/Sick time
- 8 Company Paid Holidays
St. Mary’s Food Bank is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances
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